Sasha Urraca

Freelance Admin Support Freelancer & Customer Response Freelancer

1674
Location:Jacksonville, North Carolina, United States
Profile:https://www.freelanced.com/sashaurraca
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Kudos
4.5
2 Skills
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Rate/Hr
SASHA URRACA

291 BROTHERS LANE

JACKSONVILLE NC 28546

910-382-1933

OBJECTIVE: A full or part time position in the Administrative field or customer service field.

SKILLS/ABILITIES Organization/Management • Manger for 3 years Assist in training new co-workers and help evaluate ob performance.
• Able to multitask, and work under pressure.
• Recommended new stocking system, which reduced stocking time by four hours a week.
• Managed Staff
• Utilize various office equipments such as faxes, copiers and computers.
• Responsible for collections of delinquent accounts and deposit's.
Customer Relations
• Assisted customers with placement of orders.
• Powerful Telephone skills, able to establish immediate trust and confidence.
• Ability to follow instructions well and make decisions with no supervision.
• Persistent, patient, and sensitive to customer's needs and apprehensions.
• Proficient in Microsoft Word, Excel Access and Microsoft Outlook.
• Able to handle tough situations the come in a professional matter.

Work History
Homemaker 2011-Present

Club Manager July 2008-2010
Club 93, Jacksonville NC

Daycare Teacher June 2008-2010
Brook wood Baptist Church, Jacksonville NC

Customer Service/Cashier June 2001-2004
Wendy's International, Jacksonville NC

Travel Agent Feb 1998-1999
Traveling Agency, Jacksonville NC


Education

Coastal Carolina Community Colleage, Jacksonville NC

Basic Medical Office Staff Specialist 03/11
Advanced Medical Terminology 11/10
Medical Terminology 12/06
Basic Coding 04/07
Health Insurance 08/08
Speed boarding 12/01
Workforce Computers 02/02
Skills (2) Rating
Admin Support
Customer Response