Bita Nikoukar

Freelance Bookkeeper & Invoicing Freelancer

Location:San Diego, California, United States
Phone: 858.212.4960
2 Skills

Obtained Bachelor of Arts in Communications
Over 2 years travel agent experience
Over 5 years experience in customer service and administration
2 years group facilitation experience
Strong written, verbal, presentation and interpersonal communications skills
Self-sufficient as well as a team player
High level of oral and written fluency in English and Persian
Computer skills include MS Word, Excel, Outlook and Power Point

Employment History

Feb 2012 – Present
Bookkeeper (Intern), Miramar MBA, San Diego, California

? Designed scheduling sheet on Excel and answered calls to schedule work for Erick’s Carpet Cleaning
? Receiving work orders and in turn issuing invoices to clients
? Listened to complaints and offered resolution
? Receive payments and generate past due reports
? Paid bills, sub-contractors, and transferred payments for payroll

Nov 2011 – Present
Travel Agent, Travel Professional International, St.Catharines, ON

? Independent agent responsible for marketing, sales and booking
? Search through over 100 consolidators to provide the most dedicated and affordable service to clients
? Conducted tours such as seniors Niagara Region tour, as well as shopping tours to U.S.A
? Attend different networking clubs to promote the business

Mar 2010 – Nov 2011
Travel Agent, Stellar Travel (GSA of Turkish Airlines), St.Catharines, ON

? Made bookings through Vendors and Troya System
? Handled marketing and sales by visiting different travel agencies and attending seminars
? Created a database to manage accounts receivable and payable
? Followed up with clients on their travel needs and ticketing confirmation

Sep 2007 – Oct 2008
Purchasing Agent, Bubble Technology Ind. Chalk River, ON

? Selected suppliers and maintained logs of the purchase orders and received items
? Created and maintained a filing system for quicker access to information
? Used MS outlook, access, word and excel for logging purchase orders and to maintain suppliers contact information
? Resolved disputes such as order misplacements, requisition errors and border issues

June 2005 – Aug 2007
Customer Service Representative, Landlord and Tenant Board, North York, ON

? Advised on resolution methods pertinent to client(s) situation(s)
? Informed landlords and tenants of their rights by interpreting and applying relevant sections of the Tenant Protection Act on the phone as well in person
? Responded quickly to urgent matters received through call back
? Scheduled adjourned files, re-opened and closed files using MS Excel and Access


National University, San Diego, CA

April 2011
Completion of Business Basics
Niagara College Canada, St.Catharines, ON

June 2001
B.A. in Communications
Brock University, St.Catharines ON


? Awarded for being the most active member of the “Newcomer Club” helping 20 newcomers adjust to the new culture and the school environment
? Researched and published materials for Education section of the “Youth Pages” reaching 45,000 youth at risk in the Greater Toronto Area
? Facilitated a group of 15 new sales team whom 80% completed licensing requirements and 70% became a facilitator
? Assisted approximately 50 people on a daily basis with tenant and landlord issues

***References Available Upon Request***
Skills (2) Rating