PROFESSIONAL SUMMARY
• More than 20 years of professional creative experience
• Creative team lead with results oriented, goal-driven, collaborative & agile style
• Consistently increase brand engagement through best-practice methodologies
• Published author, experienced speaker and presenter
• Interaction design thought-leader & passionate user-advocate
• Key focus areas include: Interaction Design, Interface Design, Information Architecture & Usability
• Special interest in social media and mobile/tablet UX design
EXPERIENCE
Manager - Marketing & UX • Infospace, Inc. 2010– Current
• Manage a team of marketing, user-experience, visual design and external resources
• Responsible for all creative and marketing for O&O properties as well as partner and distribution clients
• Designing unique and fluid experiences across web, mobile, tablet and social media
• Defining “Best Practice” methodologies that have directly resulted in increased revenue
• Involved in tactical product planning and design – including scope and budget
• Manage focus groups and usability testing
• Provide mentorship and thought leadership across team
Creative Director • 19SIXTY5, LLC (Freelance work) 2009– 2012
• Created innovative, viral and easy-to-use applications for mobile devices such as the iPhone
• Strong focus on fluid interaction design and usability
• Designed effective social media campaigns for Twitter, YouTube and Facebook, which included
custom solutions that integrate brand awareness across multiple user touch-points
• Established business development contacts and increased brand across social media outlets
• Point-of-contact with clients and vendors, including writing proposals, budgets and project scoping
Co-Founder/CCO • Gripwire.com 2007 – 2009
• Increased client reach and ROI by efficiently collaborating to define, manage and design exceptional
user experiences in mobile, web and social networks
• Designed mobile applications from product strategy, design, UI, development, testing and release
• Created a new approach to social application analytics and development with a focus on rapid
development for multiple networks which included Facebook and iPhone
UX Design Manager: Digital Content Services • Hewlett-Packard (Consultant) 2007 - 2008
• Led the creative team to deliver an exceptional consumer experience across the entire project
• Project components included: multiple e-commerce sites, gift cards and a movie player client
• Managed the web/visual design and related creative processes for both custom and private label deployments
• Worked closely with product management, managers of web development and business development, as well as outside vendors to define and deliver the customer experience of the product offerings
• Wrote, facilitated and presented findings of usability studies
Creative Director • Snapvine.com 2006 - 2007
• Creative direction of all client and customer facing products
• Worked with executive management, business & engineering teams to maintain brand, visual design
and user experience across all initiatives while increasing user adoption
• Help to grow company from 2 million users to 6 million users
• Wrote, facilitated, evaluated and presented user focus groups and usability studies
Senior UI Designer: Digital Group • Amazon.com 2004 – 2006
• Developed the creative direction for all of Amazon’s digital media offerings
• Presented concepts to all levels of executive management, including the CEO
• Collaboratively worked with business, engineering and marketing teams
• Lead designer on two major customer focused digital initiatives - Amazon Unbox: Video Downloads
and Your Media Library, an AJAX based library collection of user purchases
• Managed junior-level designers
Instructor • Art Institute of Seattle 2000 – 2004
• Developed class plans to bring out the creative potential of students in order to overcome
design challenges and work toward solving problems
• Prepared students to enter the workforce as professional designers with effective real-world
projects and constructive & collaborative project critiques
• Classes taught included portfolio design, interface design, project management, typography
and career development
Associate Faculty • Cascadia Community College 2000 – 2001
• Worked with students with a variety of ages and backgrounds
• Developed student skills in order to build the essential foundation in the best practices of web design
• Classes taught included user-interface design and the basics of web authoring
Seminar Instructor • CompuMaster 1999 – 2000
• Created dynamic and entertaining lectures to communicate thoughts and concepts to large groups
of people, throughout North America and the U. K.
• Areas of focus included: UI, IA, strategy, process, planning and scoping, usability and industry software
Author/Writer • Microsoft Press 1996 – 2000
• Authored a series of books on Microsoft FrontPage
• The bseries have been translated into over 12 languages and have sold more than 500,000 copies worldwide
• Titles include: The Official Microsoft FrontPage 2000 Book, The Official Microsoft FrontPage 98 Book,
Microsoft FrontPage Certification Exam (co-writer/Editor), Introducing Microsoft FrontPage 97 (co-author),
and Introducing Microsoft FrontPage (co-author)
Designer/Vendor/Consultant • Microsoft 1991 - 2001
• Designed creative solutions for a variety of internal intranet sites including the ECU
(Enterprise Customer Unit) site, pre-release MSN and the CEO website.
• Helped conduct usability studies, testing, user-education and training on multiple projects.
• Contributed to the production of Microsoft Press’ first ever full-color book.
• Provided training to employees in the areas of layout, design and printing.
EDUCATION & CERTIFICATES
Art Institute of Seattle
BS in Graphic Design 2002 – 2004
Teaching Certificate 2000 – 2001
AAA in Visual Communications 1985 – 1987
American Seminar Leaders Association
Seminar Leader Instruction 1998