Rhonda C. Fels
1147 Walter Mabe Road, Lawsonville, NC 27022 * 336-593-2726 * firstname.lastname@example.org
? More than 10 years of technical writing and proposal process management experience, most focused on technical/IT solutions. Wrote content and managed teams for 600+ winning private- and public-sector proposals.
? Strong prioritization and time-management skills guarantee solid performance in a fast-paced, detail-oriented, deadline-driven environment.
? Project management training/experience has further honed organizational, scheduling and leadership abilities.
? Creative and analytical planner, able to work independently and in a group setting. Able to take complex and unrelated information and organize disparate parts into a workable, communicable whole.
? Skilled at maintaining schedule and budget during challenging times.
? Repeatedly commended for outstanding communication abilities and problem-solving skills.
? Superior written/oral communication skills and well-developed marketing sensibilities enhance RFP/RFI abilities.
AREAS OF EXPERTISE
o RFP Technical Writing
o Hardware/software knowledge .
o Business Planning
o Project Management
o Communication Skills-oral and written
o Client Relations
o Computer Proficient
o Team Building & Motivation
o Marketing Strategies
o New Business Development
o Planning & Organization
o Presentation Creation & Delivery
o Proposal Strategy, Writing & Management
o Trade Show
Proposal Writer & Manager/Project Manager
Proposal strategy formulation, content creation and proposal process management for 600 + winning RFPs/proposals targeting new business opportunities with Department of Defense (Army, Navy and Air Force), National Oceanic and Atmospheric Administration (NOAA) and other Federal agencies, as well as numerous private-sector companies.
Clients: IBM, LAM Research, Lidon & Associates, All-Tech Systems, Inc., and Springmill Products.
? Successfully worked through 69-proposal backlog on IBM account in 90 days while staying current on new requests.
? Developed and implemented new proposal process for one IBM account. Recognized for turning around failing proposal process by IBM senior management.
? Due to recognized success at delivering winning, professional proposals to LAM Research from IBM, LAM Research requested my services in creating proposal process standards and proposal templates to be used by LAM Research in their own proposal responses.
? Responsible for proposals ranging from $10K to $275M.
? Continued to deliver IBM documentation and proposals while simultaneously project managing multiple, overlapping IBM infrastructure projects, directing teams of as many as 47 members as a remote project manager.
? Received NiSource (IBM client) recognition for managing the first Server Refresh project to be completed on schedule and within budget since NiSource had outsourced its IT to IBM, five years ago.
? Wrote/edited All-Tech Systems RFP that secured it preferred vendor status with Glaxo-Smith-Kline, a long-desired staffing client.
? Assisted eCash business development team with proposal strategy; also assisted in proposal creation and presentation for bringing Deutsche Bank on as a strategic partner.
? Award-winning columnist, business reporter and copywriter.
? Created Microsystems Technology communications strategy for retaining and bringing on new channel partners. Increased number of channel partners by 24%. Retention of existing partners improved by 35%.
? Assisted Sales with presentations and new business proposals. Improved win rate from 72% to 93%.
? Created communications strategy for eCash, a start-up technology firm, developing electronic payment systems for wireless, banking and retail customers. Successfully garnered positive media attention from Slate.com, Wall Street Journal, Business Week, Forbes and banking industry thought-leaders that brought company to attention of leading payments company, PayPal, which purchased eCash.
? Created trade show strategy that re-introduced Microsystems Technology to media and prospects. Successful re-positioning increased overall sales by 42% for the year.
? In first year with Microsystems Technology, garnered more media attention than company had obtained in previous 10 years.
? Handled 750 media calls in 24-hours following “Black Monday” stock market crash, responding to requests for JP Morgan’s view, as a member with seats on the New York Stock Exchange, on the historic stock market plummet. One of 10 employees singled out for commendation by
JP Morgan chairman for response to the crisis.
? As volunteer fundraiser, raised more than $800K in donations via inside sales calls asking for $35. Ability to “up sell” the original donation amount led to request to train others, and then offer of managing the fundraising team. Most successful up selling turned $35 commitment into a $5K donation.
Self-employed Contract Proposal Writer/Manager & Project Manager, 2001-Present
IBM, New Breed, Lidon & Associates, All-Tech Systems, Inc., Springmill Products
Self-employed Communications Consultant, IT
eCash Technology, Inc., (start-up tech firm purchased by PayPal) 2000-2001
Marketing/PR Manager, Software 1999-2000
Microsystems Technology, Inc.
Editor/Staff Writer, Travel 1995-1999
Going Places magazine
VP/Marketing Manager, Banking 1989-1995
Chase Manhattan Bank
Assistant VP/Communications Coordinator, Banking 1987-1989
EDUCATION, TRAINING, AWARDS & PROFESSIONAL ASSOCIATIONS
? Lehigh University, Bethlehem, PA – Phi Beta Kappa/Summa *** Laude - BA in Journalism.
? Continuing Training/Education:
? Proposal & Capture Planning Seminars and Online Training via Association of Proposal Management Professionals (APMP) website; other channels.
? Presentation Skills training at JP Morgan & via Toastmasters.
? IBM Project Management experience and training (60 hours training and successful end-of-course testing).
? Florida Press Association awards for column & business reporting (1985, 1986).
? 2-time recipient of Williams Scholarship for Excellence in Journalism (1983, 1984).
? 3-time winner of Addy awards for copywriting (1997-1998).
? Computer Proficient: Adobe Acrobat, MS Excel, PowerPoint & Word; Also MS Project & Rational Project Management Software familiarity.
? Member, APMP.