Rose Mary Duffin

Freelance Blog Writer & Bookkeeper

1416
Location:Shelby, North Carolina, United States
Website: http://www.theoldladyinthemirror.com
Profile:https://www.freelanced.com/rosemaryduffin
0
Kudos
3.0
2 Skills
Ask
Rate/Hr
WRITING

• Author of the Blog & Website – "The Old Lady In The Mirror"
• Author of Children’s Book – "Kylynn and Nana’s Magical Monster Spray"
• Currently authoring “The Healing and the Conch Shell”

BUSINESS MANAGEMENT AND BOOKKEEPING

PROFICIENT IN THE FOLLOWING SOFTWARE
* Microsoft Word * Excel * Outlook *Quicken
* Power Point * Publisher * QuickBooks *Internet Explorer
* Lightspeed


Office Administration:
• Preparing and responding to correspondence
• Creating reports, presentations and brochures
• Arranging travel and meetings
• Maintaining calendars and files
• Serving as liaison between field staff and corporate office
• Attending board and legal meetings and preparing minutes of same
• Compiling research for legal counsel during lawsuits
• Transcription, faxing, copying, multi-line phones, mass mailings

Bookkeeping:
• Accounts payable and accounts receivable
• Payroll – through ADP as well as in-house
• Monthly financial reports using QuickBooks and/or Excel
• Checking account reconciliation
• Payroll taxes
• Budget preparation and projection

Human Resources:
• Maintenance of employee files and documentation
• Composing and compiling employee handbooks and policies and procedures
• Negotiating and overseeing employee benefits
• Interviewing, reference checks, hiring, disciplinary action and documentation

Customer Service:
• Handling customer complaints and concerns
• Scheduling repairs and staff visits
• Preparing reports and letters to customers

Supervising:
• Managed up to 52 employees in five departments
• Provided in-service classes and training

CAREER PROFILE
Indian Motorcycle Charlotte May 2012 - Present
Business Manager

Hoffman Builders, Inc. February 2005 – May 2010
Office Manager / Bookkeeper

Medical Associates of Mt Sterling September 2003 – December 2004
Office Manager

Yorkshire Global Restaurants August 2000 - June 2003
Executive and Administrative Assistant

Pacific Regent Condominium Association January 1986 – Dec 1999
Administrative Assistant / Secretary to the Board


EDUCATION

Cleveland Community College: 2010
• Employment Workshop
• Improving Employment Skills

Continuing Education Courses: 1986 - 1999
• Professional Management Development Program
• Focus on the Americans with Disabilities Act
• Making Employment Law Work
• Independent Contractor vs. Employee
• Conducting Employee Performance Evaluations
• The Quiet Touch
• Preparation of Resale Certificates Under the Washington Condominium Act
• How to Deal with Employee Attitude Problems
• Management and Supervisory Skills for Women
• High Rise Employee Life Safety Program

Bellevue Community College - Bellevue, Washington: 1984
• General Business
• Writing
• Interior Design

CERTIFICATIONS

• Retirement Home Professional for Washington State
• CPR
• Notary Public for State of NC
Skills (2) Rating
Blog Writing
Bookkeeping