Menefrida Horbino

Freelance Press Release Writer & Public Relation Freelancer

1515
Location:Brisbane, Queensland, Australia
Profile:https://www.freelanced.com/menefridahorbino
0
Kudos
4.5
2 Skills
Ask
Rate/Hr
MENEFRIDA HORBINO menefrida@yahoo.com 0433562994 413 Algester Road, Algester QLD 4115
_____________________________________________________________________
I am currently in Queensland University of Technology studying a double degree in Bachelor of Business (majoring in Public Relations) and Bachelor of Creative Industries (majoring in Fashion) and I’m expecting to graduate by December 2010. I’m a customer/client focused individual with great relationship, computer, client enquiry and operational skills. I have considerable customer service work experience gained during my part time employment whilst studying as a Sales Assistant and Service Consultant combined with excellent overall sales and management skills. I am always passionate about what I do, and am always determined to make a difference while being resourceful to get the right results.

I’m a forward thinker and a self-starter. Through my experiences both at work and at school, I have become a team player and demonstrated competencies encompassing work relationships through motivation, delegation, supervision, team building and conflict management. I have learnt to use excellent interpersonal and relationship building skills and developed communication skills together demonstrable understanding of organizational structures, and personnel.

AREAS OF EXCELLENCE AND SKILLS
? Trend research/forecasting
? Fashion styling
? Online branding
? Press kits creation (e.g. press releases, fact sheets, brochures, etc.)
? Updating social media outlets such as blogs, Facebook and Twitter to maintain online profiles and create engaging online content
? Customer service and relationship management
? Excellent communication and analytical skills
? Strong decision making and problem solving skills
? Time management and prioritisation skills
? Organisational and multitasking skills

CAREER HISTORY
Lola PR/Wikifashion: Ongoing
Responsibilities:
? Assisting with online branding
? Maintaining online profiles and creating engaging online content
? Researching new brands, blogs and trends online.
? Writing press releases and helping with the final press kits

ROSEMOUNT AUSTRALIAN FASHION WEEK: Volunteer 2010
Responsibilities:
? Designer guest ushers
? Dressing models
? Backstage assistance and set-up
? Assisting Head dressers
? Showroom preparation
? Assembling Gift Bags and Press Kits
? Garment preparation
? Assisting with event production
? Helping with runway venue preparation
? Assisting in the sponsor lounge

MERCEDES BENZ BRISBANE FASHION WEEK: Volunteer 2009
Responsibilities:
? Ushering
? Backstage assistance and set-up
? Showroom preparation.
? Assembling Gift Bags and Press Kits
? Assisted with dressing the models ?Assisted in the sponsor lounge

FROCK PAPER SCISSORS MAGAZINE: 2009
Public Relations Personnel, Assistant Fashion Stylist and Website Contributor
Responsibilities:
? Liaise with the media and PR team to ultimately come up with the best public relations campaign for the magazine.
? Helped the styling team during photo shoots.
? Contributed to the web content for the magazine and assisted the web team whenever needed.
? Chronicled the behind the scenes of photo shoots and executive meetings.

GE MONEY:
Service Consultant 2006- Current
Responsibilities:
? Seek to provide hardship assistance for customers who are experiencing Financial difficulty.
? Explore Hardship options to determine the most suitable short/long term solution for the customer and our business.
? Liaise with external third parties such as Financial Counseling services.
? Ensuring accuracy of account maintenance and noting.
? Ensure hardship application forms are processed within agreed timelines. This is to be done in conjunction with GE’s Spirit and Letter policy and within legislative guidelines including Trade Practices Act and Debt Collections Contact Guidelines.

DAVID JONES
Carindale, Queensland: 2005 -2006 Sales Assistant (Ladies Fashion)
Responsibilities:
? 5 Star Customer Service/Customer Identifying Needs/Wants
? Achieve Targets Sales/New Accounts Liaise with external third parties such as Financial Counseling services.
? Handle enquiries/complaints
? Cash Register/Sales
? Fitting room responsibilities
? Recovery duties on floor displays
? Re-merchandising of stock/Stocktaking
? Unpacking and merchandising new stock

KMART
Sunnybank, Queensland: 2001 - 2005 Sales Assistant (Apparel)
Responsibilities:
? Customer service/Customer inquiries/Complaints
? Cash register responsibilities- cash handling start and end shift
? Fitting room responsibilities
? Recovery duties on floor displays
? Re-merchandising of stock/Stocktaking
? Unpacking and merchandising new stock

REFEREES

Karyn Aldridge
GE Money, Buranda
Team Leader
0407655302
karyn.aldridge@ge.com

Madeline Veenstra
Lola PR and Wikifashion co-founder
0405376702
madeline.veenstra@wikifashion.com

More referees available if needed.