Web Content Specialist March 2011 - Current
US Pharmacopoeia , Rockville, MD
Compose and edit content for four websites (English, Spanish, Portuguese, Mandarin) in Drupal content management system.
Create, update, and modify landing, overview, and product description pages; customize design layouts and graphics in Drupal
CKEditor using basic HTML.
Process and track web content change requests via customized workflow process, consulting stakeholders on content to
ensure adherence to style and grammar guides.
Promote SEO through keyword usage, bullets, and other content conventions; perform cross-browser testing.
Coordinate and manage multiple projects for accurate and scheduled completion while enforcing and adhering to SOPs, guidelines,
and polices related to USP website.
Write copy for website and email campaigns, working with iContact email marketing software.
Coordinate with IT team to implement complex content changes and meet targeted due dates.
Help assign and manage projects, collaborating with Graphic Design Team in the development of appropriate web-based
graphics and style sheet matters.
Freelance Writer October 2010 - April 2011
Researching, writing, and editing technical instructional articles for online publication.
Communications Coordinator May 2005 – July 2010
Association of Oil Pipe Lines, Washington, DC
WEB CONTENT MANAGEMENT
Editor of weekly e-newsletter responsible for editing content, short write-ups, summarizing articles, and distribution.
Website administrator and web project manager responsible for generation of content, design modifications, creation of new pages and posting of documents and images using MatrixMaxx content management system.
Collaborated with CEO and business manager to create member meeting information, rosters, meeting minutes, by-laws and other documents and features on secure site.
Managed vendor website design and layout, ensuring scheduled completion.
Ran usage and membership reports using Google Analytics and MatrixMaxx association management system.
Maintained membership database using MatrixMaxx association management system, and addressed all member inquiries.
Addressed website inquires and solved content issues.
Trained members on website usage.
Maintained databases, listservs and addressed all IT problems for the Association.
Supervised IT, website, and copier vendors. Approved work orders, invoices, and budgets.
Developed and formatted new logo, working with external graphic designer through finalization.
Planned and developed content for print material, coordinating with vendor.
Communications Committee Liaison: assisted Committee Chair on all Committee matters, facilitated Committee communications, assisted in meeting scheduling and set-up, and other duties as assigned.
Hurricane Communications Coordinator: gathered information regarding operation status from member companies, formulated reports; crisis communication liaison to federal agencies and media.
Association Representative: contributed to the implementation initiatives of various public awareness programs for the Common Ground Alliance’s (CGA) national “Call Before You Dig” campaign.
Association Representative: planned and coordinated logistics for the National Conference of State Legislatures’ annual meeting.
Assisted event planner with workshop and conference logistics.
Provided support to executive staff and addressed all Association inquiries.
Trained staff on the usage of MatrixMaxx Association Management System.
Lancaster University, Lancaster, United Kingdom Oct. 2000 – June 2003
Bachelor of Arts (Honors) Politics and International Relations
(Thesis May 2002-May 2003 - The Status of Arab Women in the Middle
East in the Social, Economic, and Political Context)
Basic HTML, Drupal content management system, MatrixMaxx content management system and association management system,
and Piersystem content management system.
Microsoft Office; Adobe Acrobat; Wordpress; Frontpage; Google Analytics
Fluent Romanian and intermediate knowledge of German, including reading and writing.