Jennifer Brown

Freelance Proofreader & Data Entry Freelancer

1735
Location:Ajax, Ontario, Canada
Phone: 647-770-6397
Profile:https://www.freelanced.com/jenniferbrown
0
Kudos
2.5
2 Skills
$12
Rate/Hr
JENNIFER BROWN
35 RAVENSCROFT ROAD • AJAX, ONTARIO • L1T 1W1
PHONE 905-427-0250 • E-MAIL ferfer_brown@hotmail.com
OBJECTIVE
To obtain a position within your company where I can provide service to the company with my current skill set and the knowledge that I will gain during the course of my employment.
STRENGTHS
Over 9 years of data entry experience in different settings
Over 17 years of customer service experience in various fields.
Adaptable to changes and work confidently with little supervision
Have held both supervisory and management positions and have assisted with training and procedure manuals
WORK EXPERIENCE
April 2000 – April 2009 Transamerica Life
Policy Administrator
Receive and apply premium payments to clients’ life insurance policies
Apply changes, such as Ownership and Beneficiaries, to client’s life insurance policies
Apply assignment requests to clients’ life insurance policies
Process requests for Duplicate copies of clients’ life insurance policies
Contact life insurance agents by telephone and email to verify client information/requests
Create client numbers and enter personal information into the database for client policy initiation
Prepared documents for scanning for workflow management
Scanned prepared documents
Electronically sorted documents
Updated multiple spreadsheets for daily personal tracking and corporation verification
Initiate Suspicious Transaction Forms for escalation to management
Assist training team with training manuals

JENNIFER BROWN
(905) 427-0250

Sept 2004 – Present Rogers Video (Part Time)
Shift Leader
Supervise employees to ensure tasks are completed and customers needs are being met
Complete store opening and closing procedures including bank deposits and accounting paperwork.
Instruct and direct new employees during their training period
Assist customers in selecting and activating cellular telephones
Process customer account payments
Complete customer requests for entertainment purposes
Ensure customer satisfaction

REFERENCES
Available upon request

35 RAVENSCROFT ROAD • AJAX, ONTARIO • L1T 1W1
PHONE 905-427-0250 • E-MAIL ferfer_brown@hotmail.com
Skills (2) Rating
Proofreading
Data Entry