5025 Bayhill Drive | Powell, Ohio 43065
H: 740-881-4189 | C: 614-832-1047 | E: firstname.lastname@example.org
New Product Development | Product Manager | Pharmacy
Providing Success Leading Marketing, Product Management and Business Development Objectives
MEG Inc. (Macko Entertainment Group, dba TheaterXtreme) ... Delaware, Ohio January 2006 to Present
Four thousand square-foot retail audio video store; specialized in custom home theater projection systems, surround sound
systems, automation control, and home theatre furniture and accessories.
General Manager & Principal
Direct operations including finances and bookkeeping, human resources, advertising and marketing, sales and customer
service, and staff (3) performance; ultimately accountable for profit and loss outcomes of operations.
* Guided entire store launch from initial build-out to systems installation; increased business through implementation of
additional product mix including home automation and digital signage solutions.
o Delivered strong product to clientele and operated with consideration for budgets, space constraints and viewing
Macko Wood Products ... Delaware, Ohio January 1998 to November 2003
Privately owned and operated CNC manufacturing company; operations supported by 12 employees; clientele included
American Eagle Outfitters, Plaskolite, Columbus Wood Products, Signstrut and smaller regional companies.
Orchestrated and oversaw day to day business functions including operating and capital budgets, bookkeeping and
payroll, business development, vendor management, inventory control, production scheduling, equipment
operations/programming and maintenance, and training/supervision of 12 direct reports (in machine operations and
* Grew company from $0 to $1.8 million in sales in just 5 years; included effective management of profit and loss
outcomes as well as strong sales execution, price negotiation and contract management; coordinated sale of company
to major supplier.
o Facilitated growth through delivery of superior customer service and production flexibility; ensured company
exceeded expectations in satisfying customer expectations as well as transformed operations consistent with
* Saved tens of thousands of dollars in supply costs through addition of primer (paint) finishing line; maintained
customer appreciation by passing on cost savings to overall product pricing.
* Elevated company performance through introduction of new manufacturing capabilities.
o Introduced vinyl wrapping and saved American Eagle over $100,000 through development of vinyl wrapped
component not requiring paint yet offering superior durability.
* Overcame significant staffing issues (in 4% unemployment market) through cross training staff on all equipment.
CompuServe ... Columbus, Ohio November 1995 to November 1997
Previously recognized as world's leading online information service.
Program Manager - Security and Forums
Brought in as part of initiative redesigning and migrating services from antiquated proprietary technology to Internet
protocol based technology; responsibilities included guidance of password security and form projects requiring
collaboration and consensus among multidisciplinary technical teams.
* Password Security: Led initiative developing password authentication protocol and building protocol into major web
browsers; negotiated with Microsoft to include code into Internet Explorer internet browser.
* CompuServe Forums: Guided conversion of extremely profitable facet of business model to Internet foundation; led
development team responsible for requirements, testing scenarios, and user interface design.
Chemical Abstracts Service ... Columbus, Ohio November 1989 to October 1995
World's largest scientific online service; builds world's largest chemistry information databases as well as runs STN - Scientific
and Technical Network; hosts hundreds of science related databases ranging from biology to ceramics.
New Product Development Specialist & Pricing-Forecasting Analyst
Promoted to new product development group to lead variety of projects; notable project included creation of new
database on commercially available chemicals (CHEMCATS); collaborated with customers and chemical suppliers, worked
with multidisciplinary team on creation of business plan, secured management approval, and led development and release
of profitable database.
Originally functioned with accountability for generating forecasts based on statistical models generated from usage data;
simultaneously responsible for financial analysis determining profitability of databases offered on STN.
* Created 3D chemical structure database (CAST-3D) licensed and used by researchers on relative information systems.
* Underwent training and received certification as meeting facilitator.
* Circulated entire globe visiting large chemical and pharmaceutical companies (Glaxo, Smith-Kline, Dupont, Pfizer and
Monsanto); interviewed chemists, scientists and librarians to gather user requirements and develop new product
concepts for group.
* Served as project lead on web development research group; comprised advocacy position educating management on
risks and rewards of moving to Internet-based technologies.
* Enabled large international companies to complete predictability of costs while allowing for CAS revenue growth
through creation of special fixed-fee pricing packages; companies embraced programs as demonstrated by increased
use and revenue (versus use of pay-as-you-go system).
Education | Professional Development
Capital University ... Columbus, Ohio
University of the Pacific ... Stockton, California
Doctor of Pharmacy
San Jose State University ... San Jose, California
Bachelors of Science
Villanova University ... Online
Lean Six Sigma, 2010
Novice to intermediate skills in Flash, Actionscript, PHP, MySql.
Advanced skills in Microsoft Office Suite.
Early Career History
MEDCO MAIL-ORDER PHARMACY... COLUMBUS OHIO November 1987 to October 1989
Dispensed prescriptions, consulted with physicians and patients with regard to medication dosage,
drug interactions, medical equipment, disease management and potential side effects of
prescription and OTC medications.
MT CARMEL MEDICAL CENTER ... COLUMBUS OHIO July 1980 to October 1987
Critical Care Pharmacist
PrPreparation of care plans for patients in ICU, attending daily ICU rounds, Medical Resident, Intern and
Nursing Student teaching.
BETHESDA HOSPITAL ... ZANESVILLE OHIO August 1980 to July 1980
Completed one year hospital pharmacy residency.
VA HOSPITAL ... PALO ALTO CA August 1979 to Dec 1979
Hospital Pharmacy Clerkship
GREEN BROTHERS PHARMACY ... STOCKTON CA August 1978 to Dec 1978
Retail Pharmacy Internship