Samantha Divine

Freelance Editor & Blog Writer

1382
Location:Noblesville, Indiana, United States
Profile:https://www.freelanced.com/samanthadivine
0
Kudos
3.0
2 Skills
$10
Rate/Hr
SAMANTHA C. DIVINE

OBJECTIVE To obtain a full-time professional position that will utilize my skills, education, and experience

EDUCATION M.A. Curriculum and Educational Technology December 2009
BALL STATE UNIVERSITY Muncie, IN

B.S. Psychology Minor: Interpersonal Communication May 2007
UNIVERSITY OF EVANSVILLE Evansville, IN

WORK LIBERTY MUTUAL Indianapolis, IN August 2011
EXPERIENCE Safeco Gold CSR, Licensed Agent to present
? Supplied quality customer service to agents and consumers
? Obtained Indiana Resident Producer Licensure

Certification INDIANA RESIDENT PRODUCER LICENSE August 2011
Licensed Agent Indianapolis, IN

MERIDIAN SERVICES Muncie, IN August 2010
Behavioral Clinician to present
? Offered skill building group sessions with special needs clients
? Collaborated with team to provide case management

MANPOWER Muncie, IN July 2008
Apple Call Center Advisor/QA/Training Coordinator to July 2010
? Answered phones, verified and fixed issues
? Provided friendly and professional technical support to callers
? Coached advisors on proper call handling
? Trained advisors for technical support position

Certification APPLECARE TRAINER QUALIFICATION PROGRAM April 2010
Training Coordinator Elk Grove, CA/Boulder, CO

BALL STATE TEACHERS COLLEGE Muncie, IN August 2008
Graduate Assistant to May 2009
? Graded assignments
? Set up and maintained Apple computer lab function
? Assisted with teaching special education technology classes

Computer Skills ? Mac OS X ? Word ? PowerPoint ? Netscape
? Windows ? Excel ? RapidWeaver Composer

HONORS/ ? Dean’s List ? Kappa Delta Pi
ACTIVITIES ? IRHO Director ? American Sign Language Tutor
? Director Pin ? Presented, directed, attended 10 conferences
Skills (2) Rating
Editing
Blog Writing