Aimee Tavas

Freelance Blog Writer & Article Writer

1550
Location:British Columbia, Canada
Profile:https://www.freelanced.com/aimeetavas
0
Kudos
3.5
2 Skills
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PROFESSIONAL SKILLS DEVELOPMENT

Excellent oral and written communication skills
• Former eRep, or customer service representative, at PeopleSupport, Phils. handling the company’s travel account, whose clientele includes Orbitz.com and Cheaptickets.com, in their customer enquiries and other requests
• Undergone and completed Travelport Customer Support Training
• Developed written communication skills through constant communication with US bosses regarding analytical, statistical, and descriptive reports

Excellent project management skills
• Tasked to handle mini project involving creation of a Summer Clearance Landing Page for one of the top websites handles by Internet Marketing Department of US Auto Parts Network (Phils.)

EDUCATION

2003 – 2006 Bachelor of Arts in Journalism
The Manila Times School of Journalism

2006 Academic Distinction Award in Bachelor of Arts in Journalism

WORK EXPERIENCE

Junior Web Analytics Specialist
US Auto Parts Network (Phils.), Pasig City, Philippines
• Produced routine and ad hoc reports using Powerpoint, Excel, etc. from the different Web Analytics tools and platforms
• Implemented testing programs and other initiatives to improve site traffic, conversion, and other company KPIs
• Generated relevant insights and analysis based on the reports produced and experiments implemented to promote improvement of company KPIs
• Collaborated closely with other Marketing teams to help implement data-driven marketing strategies that will help increase revenue

Web Copywriter
• Created copies/articles about auto parts for SEO (Search Engine Optimization) initiatives

Customer Service Representative
PeopleSupport (Philippines) Inc., Makati City, Philippines
• Assisted passengers with their travel enquiries
• Provided inbound technical services like arranged for passenger’s request for flight changes
• Proposed solutions to minor travel concerns
• Offered customers with information on products and services

HIGHLIGHTED SKILLS

• Knowledge of Microsoft Word, Powerpoint, Excel, Outlook, Internet Explorer, and Mozilla Firefox
• Project Management skill
• Speak and write English fluently
• Blogging
• Researching
Skills (2) Rating
Blog Writing
Article Writing