Jolleen Kay

Freelance Fashion Photographer & Blog Writer

Location:Northborough, Massachusetts, United States
Phone: 5083931234
2 Skills
Executive Profile
High preforming, with 11 years of fashion/beauty industry experience. Accomplished with the ability to demonstrate mission-critical results. In depth knowledge of the fashion/beauty industry at all levels. Demonstrated proficiency in staffing, training, development, budgeting, administration and program management. Visionary with solid experience managing multiple projects.
Skill Highlights
• Leadership
• Communication
• Human Resources
• Business Development
• Process Improvement
• Financial Management
• Budget Allocation/Analysis
• Development/Forecasts
• Profit and Loss
• Expense Control
• Event Management and Promotion
• Staffing
• Employee Scheduling
• Staff Development/Motivation/Training/Retention
Core Accomplishments
Business Development
• Spearheaded acquisition of competitive companies
• Established and managed partner relationships on a daily basis
Human Resources
• Spearheaded new retention/referral and rebooking programs which increased both client/stylist and student retention
Fiscal Management
• Managed financial activities for program operations
• Accountable for P&L
• Reduced departments expenditures
Staff Development
• Launched well received programs of development courses for staff and students
• Mentored and coached employees/students resulting in an increase in productivity

Professional Experience
L’Oreal Sales and Education Coordinator
June 2011-January 2012
Salon Centric – Hooksett, NH
• Accountable for New England (ME, VT, NH, MA, RI) overall customer satisfaction
• Built strategic alliances with salon owners
• Built new business through marketing and strategic planning
• Member of Executive Management Team
• Developed and directed strategy for launch of new products
Education Specialist
June 2009-June 2011
Empire Education Group – Framingham, MA
• Accountable for ME, MA, RI overall student/staff satisfaction
• Strengthened company business by implementing specialized education
Salon Manager
January 2007 – December 2009
JC Penney Co. – Attleboro, MA
• Managed a team of 20 professionals
• Accountable for staff/client overall satisfaction
• Created new revenue streams
• Generated new business through various marketing techniques
• Implemented program that standardized employee training and led to an increase in customer satisfaction
• Developed departments first incentive performance plan which motivated staff and increased sales
Free Lance - Stylist/Consultant
January 2005- December 2007
• Designed several published fashion shoots and shows
• Built strategic alliances with a number of fashion designers
• Built new business through marketing and strategic planning
• Worked closely with distributors, designers, and models
• Developed and directed strategy for launch of new lines

Warwick Beauty Academy – 2005
Warwick, RI
Field of Study – Cosmetology
• Additional Certifications:
• Cosmetology License – RI
• Cosmetology License – MA
• Instructors License – MA
• Cosmetology License – ME
• Instructors License – ME
• Matrix Color Certification – NYC
• Goldwell Color Certification – MA
• INOA Color Certification – MA
• Dia- Richesse Certification – FL
• Absolute Color Education Specialist Certification – NH
Western Kentucky University – 2002-2005
Bowling Green, KY
Field of Study – Psychology
• Coursework included: Speech and Communication, Sociology and Psychology
• Dean’s List – Fall 2002 – Spring 2005
Skills (2) Rating
Fashion Photography
Blog Writing