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Amber Rains

Freelance Telemarketer & Salesperson

1576
Location:United States
Profile:https://www.freelanced.com/amberrains
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AMBER J. RAINS

6140 Creekhaven Drive Apt 7 440-532-0761
Parma Heights, Ohio 44130

STRAYER UNIVERSITY Fairview Park, Ohio
Bachelor's Degree in Business Administration
Expected graduation – September 2012

PERSONAL SKILLS
Disciplined
• High aspiration levels
• Work hard to achieve goals
• Keep a tempo to stay busy
Positive Attitude
• Well-intentioned to get things done
• Very optimistic
• Always enthusiastic to learn new things
Sociable
• Confident and friendly when meeting and assisting people on all levels
• Interact very well with co-workers
• Keeping others motivated
WORK HISTORY

PANERA BREAD Brooklyn, Ohio
Certified Trainer Associate November 2005 – September 2007; February 2010 – August 2010
Job duties: Cashier - Ring in the bakery or cafe, responsible for keeping the areas clean, stocking and brewing coffee.
Production - Making salads and sandwiches, washing dishes
Trainer – Took a class to teach new associates these tasks

DIAL AMERICA Middleburg Heights, Ohio
Telephone Sales Agent July 2009 – November 2009
Job duties: Making outgoing calls to customers, provide customers with product and service information, increase sales and average order size by means of up-selling and offering promotional sale items

UNITED READERS SERVICE Parma Heights, Ohio
Telemarketer September 2008 – February 2009
Job duties: Making outgoing cold calls to prospective customers, provide customers with product and service information, building the interest of customers in the products and services offered by the organization, process orders and forms

AMERIMARK DIRECT Middleburg Heights, Ohio
Call Center Representative September 2007– July 2008
Job duties: Answer incoming calls from customers to take catalog orders, provide customers with product and service information, answer inquiries and questions, handle complaints, proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability

Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point.
References available upon request.
Skills (2) Rating
Telemarketing
Sales