A Dream That Became a Reality...
I started my services on the inspiration of offering fellow small businesses the kind of comprehensive support and high-touch customer service once enjoyed exclusively by large, enterprise-level companies. I steadily built a client base of professional service, medical, and financial companies that rely on IT for operations and customer service, and demand continuous up-time.
What I Strive for...
I am shattering the time & materials model that smaller companies once had to settle for less with. I strive to provide the highest quality of technical support and solutions to each and every customer from individuals to businesses. I will work with you to provide the right products and services to fit your needs and your budget. I believe technology should make your life easier and my goal is to help make that a reality.
I meet with key individuals to discuss business goals, processes, operations, objectives, and main points and match these up with our services.
I perform a thorough IT analysis of your business, documenting the entire network, computers, software, hardware, and internet connection.
I'll also run reports and analyze the information gathered in the analysis and establish a secure fix.
Once initial projects are completed, I remotely monitor your PCs/network and provide standard software upgrades automatically. The goal is to anticipate equipment problems before they occur. I will provide any needed on-site service and repairs.
I meet with key individuals on a regular basis to get feedback and to use that feedback to improve our services to more closely align with your business goals and objectives.