12 Crozet Street
Kings Park 2148
Tel: (02) 9837 8197
Mob: (+61) 432 910 604
Lauren Rizzo
Employment History August 2009 – Present NORWEST PRIVATE HOSPITAL
Administration & Theatre Booking Clerk
• Assist Team Leader with daily tasks
• Data entry of Theatre cases
• Deciphering Surgeon Consent forms
• Correlating Patient Admission forms
• Ordering daily Theatre Lists
• Assisting Surgeons with extra Theatre session requests
• Filing
• Answering the phones
December 2008 – August 2009 JEANSWEST
Store Manager, Rouse Hill & Chullora
• Sales & KPI Management
• Running the store
• Stock allocation
• Visual Merchandising of Store
• Assist Regional Manager with Store up-keep
• Conducting interviews and recruitment drive
• Training new team members
• Housekeeping duties
• Answering the phone
• Banking duties
• Dealing with product inquires
• Dealing with customer complaints
June 2008 – December 2008 JEANSWEST
Assistant Store Manager, Macquarie
• Sales
• Running the store
• Assist Store Manager with daily tasks
• Conducting interviews and recruitment drive
• Training new team members
• Housekeeping duties
• Answering the phone
• Banking duties
• Dealing with product inquires
• Dealing with customer complaints
April 2008 – June 2008 JEANSWEST
Full Time Team Member, Rhodes
• Sales
• General open/ closing duties
• Running of shifts
• Running the store when Store Manager absent
• Housekeeping duties
• Answering the phone
• Dealing with product inquires
• Banking duties
August 2007 – April 2008 KRSLOVIC HOMES
Client Services & Selections Coordinator
• Assist General Manager with daily tasks
• Drawing up Contract documents
• Submitting documents for Development Application & Construction Certificates
• Assisting Clients with Internal Selections for their new home
• Creating Selection Schedules for Clients
• Creating pricing variations for Clients
• Answering the Phones
• Filing
February 2006 – August 2007 WESTMEAD PRIVATE HOSPITAL
Theatre Receptionist / Booking Clerk
• Enter Theatre Case Times using Meditech System
• In Charge of entering Unit work hours
• Assist Theatre NUM with daily spreadsheets
• Daily organisational skills with Excel, Word, Publisher, Outlook and PowerPoint
• Correlating Patient Admission forms into Meditech
• Ordering daily Theatre Lists
• Assisting Surgeons with extra Theatre session requests
• Creating OH&S signage for Theatre Complex
• Allocating Theatre staff with the use of Trend Care system
• Writing / typing meeting minutes
• Filing
• Answering the phones
Intensive Care Liaison Officer
• Typing discharge summaries
• Filing
• Answering the phones
• Maintaining stock
• Transferring Patients in Meditech system
• Updating Patient log books
• Entering Apache data into ANZICS system
October 2004 – February 2006 THE HILLS PRIVATE HOSPITAL
Customer Service Officer
• Reception
• Admitting and discharging Patients
• Filing
• Finalising Patient Accounts
• Answering phones
• Dealing with patient inquires
• Handling the switchboard and directing calls
Medical / Surgical Ward Clerk
• Filing
• Organisation of records
• Billing
• Admissions
• Answering phone and patient inquires
Accounts Assistant
• Billing Health Funds
• Sending Invoices
• Printing
• Photocopying
• Sorting of documents
• Faxing
• Answering phone and billing inquires
April 2002 – January 2005 LONE STAR STEAKHOUSE
Senior Hostess
• Control seating of guests
• Delegate tasks to fellow Hosts
• Food handling
• Housekeeping duties
• Answering phones and inquires
• Organising table booking
• Organising take-away orders
Waitress
• Providing efficient table service
• Food handling
• Bar service
Kitchen Hand
• Cooking meals
• Organising of meal allocations
• Washing dishes
• Open and close duties
• Prepping food for the day’s trade
Education 1992 – 1998 Parramatta West Public School
1999 – 2002 Parramatta High School
High School Certificate
February 2003 – July 2003 TAFE NSW
Certificate II in computer Applications for the Office
• Keyboarding Skills
• Microsoft Word
• Database
• Spreadsheets
• PowerPoint
March 2005 – February 2006 CPE National
Certificate III in Health Support Services
• Workplace communication skills
• Organisation of Procedures
• Comply with Infection Control policies
January 2007 – May 2007 Interior Design Academy
Diploma in Professional Interior Design
• Colour Consultancy
• Renovation and Restoration
• Project management
• Business planning
• Design sketching and presentation
• Design rendering skills
• Ecological design knowledge
Present OTEN (TAFE NSW)
Diploma in Architectural Technology
• Produce Residential Architectural Drafting Office Administration Documents
• Produce DA & CC Documents for Class 1 and 10 Single Storey, Multi-level and Medium Density Buildings
• Produce Commercial and Architectural Draft Office Administration Documents
• Produce DA & CC Documents for Class 2-9 Low Rise and Medium Rise Structures
Volunteer Experience - High School Canteen
- Netball Umpiring
- Netball Grounds Canteen
Awards Received - Certificate II in Computer Applications for the Office
- Certificate III Health Support Services
- Diploma in Professional Interior Design