Fofoli A. Eglo
‘’The man who has the largest capacity for work and thought is the man who is bound to succeed.’’ - HENRY FORD, My Life and Word
Seeking a CSR position with a company which will require me to utilize my multilingual skills, abilities and experience in the customer service/sales field to ensure the company's success.
? Cleveland Clinic Environmental Service February, 2011– Present
Follow scripting, policies and procedures on patient isolation and all Environmental Services technical and procedural standard operating procedures. Ensure and adhere to all hospital wide and departmental safety requirements. Attend to patients by assisting with any needs alongside nursing staff.
? Tradex International Warehouse Associate May,2009 – January
As an associate, duties and responsibilities were to utilize hand-held computerized system to verify shipments and identify loads for re-packing and distribution.
Loaded, bound, and arranged pallets, labeled, and transport into trucks or warehouse, whilst implementing time management skill in a high volume atmosphere.
? OSS Inc. Security Officer October, 2008 - November2010
Complete and execute security essentials including such as receptionist and entry security, Sign in/out authorized personnel, Issue passes/badges, Property patrol, Log in/out of visitor/inventory, Common area lock up including door, windows and gates. Also required to be CPR certified.
? Help Foundation Inc. Patient Care February, 2007 – October, 2008
Based on patient’s needs, focus on daily activities such as field trips to parks, movies and special events. Escort patients to medical appointments and document any changes made in medications.
? Bachelor’s Degree Cleveland State University January 2007 - Present
Engineering Electrical Science.
? Adapt to multi-tasking in a pressurized environment.
? Exceptional communication and customer service skills.
? Multilingual in English, French, Togolese, Ewe, Mina, Watchi