Friends (2)

Thomas Berg

Freelance Technical Writer & SEM Freelancer

Location:Johns Creek, Georgia, United States
2 Skills
Over 9 years Network and Systems Sales, Implementation and Administration expertise. Business Development experience proven by over 6 years of successful business ownership. Over 8 years of Sales and Marketing experience. True business view of IT functions and always working to make it profitable.


360 Smart Networks, Inc.
• Systems and Network Engineer
• Worked with a variety of small and mid-sized businesses.
• Including, but not limited to:
• Association of County Commissioners
• Main Street Home Loans
• Leapley Construction
• And many more…
• Windows Server 2008 R2, SBS 2011, Exchange 2010
• Dealt with all of their IT needs in a timely and proactive manner.
• All I can say is see what my clients say in the Recommendations section.

Gnatwork Networks, Inc. Senior Systems Engineer 11/06-04/11
• Small and Midsized Business Computer, Network, Software and IT Process consulting, support, troubleshooting, and maintenance.
• Responsible for selling complete IT solutions at a variety of Small and Midsized Businesses via a consultative approach.
• Complete end-to-end purchasing and implementation of IT systems for Small to Mid sized Businesses., Inc. Computer Technology Specialist 10/03-10/06
• Solely responsible for all IT systems support and Administration duties for all four business units with three offices in US and China.
• Solely responsible for expanding company’s IT systems and support structure to handle employee and company growth from 18 to 65 employees and 3 million to 18 million in revenue over three years.
• Migrated company from Windows 2000 and Office 2000 to Windows XP and Office 2003 on time and under budget including upgrading servers, computers and laptops.
• Migrated company’s production web and SQL servers from Windows Server 2000 to Windows Server 2003.
• Migrated company from antiquated email system to Exchange 2003 in four weeks without internal or external support.
• Responsible for all decisions about and purchasing of IT services and equipment throughout company. Additionally, was responsible for creation of company IT budget.
• Participated in and was an integral part as an Internal ISO Auditor for the company becoming ISO Certified.
• Aided Marketing in creating and implementing SEO strategy.
United States Aluminum Corporation. Technical Service Manager 1/03 - 10/03
• Coordination of in-bound and out-bound shipments.
• Inventory availability planning.
• Implementation of new inventory management system.
• Technical support of Aluminum Technicians and office personnel.

Too-True Designs. Owner 05/96 - 11/02
• Sales, Marketing, Operations, and Personnel Management.
• Grew the company from $37k in sales to $300k in sales in six years of ownership.

Systems Proficiency: This is just a sampling. I have worked as a one stop IT shop for over 100+ companies. If a small to mid-sized company uses the software or hardware I have worked on it and have at least basic support experience with it.

Hardware Support Experience
All INTEL and AMD PC and Server Hardware. HP Proliant Servers, Dell PowerEdge,
PC Software Administration Experience
MS Office, IIS 4.0-6.0, Windows Server: 2000, 2003, 2008, Windows: 98, ME, NT, 2000, XP, Vista, Windows 7, Exchange Server 2003, 2007, 2010, MailMax Email Servers
University of Wisconsin BA, Business, August 1987 - June 1991 3.5/4.0
Professional Search Engine Marketer Certification.

Recommendations For Thomas
Senior Systems Engineer / SEO / SEM
Gnatwork Networks, Inc
“Tom is an excellent IT consultant, very personable and easy to work with” January 10, 2012
Top qualities: Great Results, Personable, Expert
Billie T.
hired Thomas as an IT Consultant in 2009

“After several failed IT team attempts in the early years, found Gnatwork where Tom was our key contact for over four years. He provided excellent service. Felt like he was always looking out for our companies best interest for functional equipment at the best value. Tom always anticipated our needs before we did. His service was always extremely reliable and reminded me of the comfort of the ol' corporate days when I had a full IT department. This gave me great relief as a small business owner. Tom is always willing to go the extra mile.”April 19, 2011
Top qualities: Expert, Good Value, High Integrity
Holley H.
hired Thomas as a IT Consultant in 2007

“Tom is timely, thorough and effective. He goes the extra mile to deliver superior value.”April 18, 2011
Top qualities: Great Results, Expert, Good Value
Jim P.
hired Thomas as a IT Consultant in 2009, and hired Thomas more than once

“Tom is a detail driven manager and a superlative human being. I have known Tom for 9 years and he has absorbed every technological trend that has come along with aplomb. A very fast learner and life long learner, Tom is an asset to any team.” March 4, 2008
Alan V.
managed Thomas at Net.Interprises

System Network Administrator, INC
“Great to be part of Thomas's trusted network! A consummate professional and a reliable connection. Highly recommend to all others. Thank you, and good luck!” July 27, 2009
Steven B.
was with another company when working with Thomas at, INC

“Tom is a very hard worker and is very knowledgeable of Microsoft technologies, LAN/WAN administration, Development team support, PC/Server administration, and other tasks related to running a mid-size corporate network. Tom is also very cost conscious and is able to make purchase desicions by weighing the value to the enterprise versus the proposed expenditure. By combining his technical skills with is business skills and intuition, Tom is a very effective administrator and will be an asset to any organization.”November 8, 2006
Hal B.
worked directly with Thomas at, INC

“Worked with Tom for 20 months at Quickparts. Tom solved my many IT issues with speed and a smile. He's always willing to go the extra mile and get it done. He even flew across the country to solve a problem on his own time, over a weekend to make sure we were up and running Monday morning!” November 8, 2006
Greg H.
worked with Thomas at, INC

“Having worked with Tom over two years at Quickparts, his level of responsibility at Quickparts has increased significantly with the overall growth of the company. With that responsibility, I've watched Tom's dedication grow as well. He's been up to the challenge every time there's been a issue with our systems (email, phone, etc.) and continuously updates our systems to keep us up to speed.” February 27, 2006
Jerome A.
worked directly with Thomas at, INC

“Tom is a very helpful person. He does his best to complete requests, correct issues, etc as quickly as possible. He goes beyond the call of duty when needed by being available, traveling to get things done, and returning to the office (after a long day) when things need attention.” February 17, 2006
Scherie J.
worked with Thomas at, INC

“I worked with Tom at Quickparts. He is extremely professional and personable. He handles a wide range of our IT needs quickly, knowledgeably and efficiently.” February 16, 2006
Peter C. F.
worked with Thomas at, INC

“Tom is results oriented IT professional. I had the opportunity to work with Tom at, and all of my IT related needs and issues were addressed quickly and efficiently. Tom is also a very personable individual, which is important in a customer centric business. Tom demonstrated the ability to handle highly stressful business critical issues in an effective and timely manner.” February 16, 2006
David L.
managed Thomas indirectly at, INC
Skills (2) Rating
Technical Writing