TedAnna Berry

Freelance Operations Manager & Auditor

1810
Location:Nashville, North Carolina, United States
Phone: 8036463164
Profile:https://www.freelanced.com/tedannaberry
1
Kudos
5.0
2 Skills
$35
Rate/Hr
TedAnna L Berry
238 Legend Drive, Saluda, SC 29138
803-646-3164
tedannab@yahoo.com

Objective

To have a challenging and rewarding career in the administrative field with which I can utilize my skills and education to the best of my ability.

Profile
Certified Medical Office/Practice Manager
Experience as professional manager
Ability to direct complex projects from concept to fully operational status
Goal-oriented individual with strong leadership capabilities
Organized, highly motivated, and detail-directed problem solver

Education

Diploma, Medical Assisting, Honor Graduate, 2001, GPA 4.0, Kerr Business College

A.A., Business Administration, Honor Graduate, February 2005, GPA 3.8, American InterContinental University

B.A., Business Administration Accounting/Finance, Honor Graduate, February 2009, GPA 3.9, American InterContinental University

MBA, Currently enrolled, current GPA 4.0, estimated Graduation date 11/10, American InterContinental University

Relevant Experience & Accomplishments:

Program Coordination
Successfully implemented a new practice management software program and electronic medical record system for all outpatient practices.
Successfully developed multiple outpatient physician practices.
Managed all accounts receivable and implemented innovative ways to increase profit margin.
Balanced $750,000 budget, resulting in impressive profit margin.
Reorganized one physician practice to a center of excellence, turning annual loss into profit.
Designed service development plans and conducted operation assessments.
Formulated, wrote, and implemented new employee orientation manuals.

Management/Supervision

Directed recruitment and retention of staff.
Trained, supervised and evaluated staff, coached improvement management skills.
Resulted in multilateral staff achievement of work objectives.
Successfully refined and implemented new projects.

Employment
2006-2010
Physician Practice Manager
Walton Rehabilitation Hospital
Augusta, GA

Responsible for the overall development, planning, operation and quality of the four outpatient physician practices located within a hospital organization. Manage all clinical and administrative staff for the practices as well as responsible for the providers which include four MD’s and four Psychologists. General responsibility is to assure the consistent delivery of a high quality patient experience and treatment. Also responsible for planning and coordinating program activities, program evaluation, development of related policies and procedures, quality assurance, patient services, public relations activities, research, budget planning and accounting. Facilitate Responsible for all marketing and business operations for outpatient practices and physician services. In charge of the start up for several new physician practices, perform market analysis and business development plans by communicating to the medical community. Responsible for credentialing all new and some established physicians within the organization. Handle all insurance panel boards for new and established physicians. Responsible for all billing aspects for practices and physician services.

2005-2006
Billing Manager
Dr. Carla Gerstenberg
Aiken, SC

Handled all billing issues. Filed insurance claims, followed up on all claims, appealed denials as needed, negotiated with payors, and handled all incoming accounts receivable. Responsible for handling over 500 patient accounts on a weekly basis. Responsible for credentialing for insurance panels, hospitals, etc. Provided excellent customer service, worked with all other team members to ensure the customer had a great experience.

2003-2005
Financial Quality Specialist
MCG Health Inc.
Augusta, GA

Ensured the financial stability of the organization through verifying insurance for a work queue of 500 patients. Obtained pre-certification and pre-authorizations for procedures and office visits. Provided excellent customer service. Worked with insurance companies to approve and appeal claims that were denied. Answered multi-lined telephones.

2001-2003
Office Manager/HIPAA Privacy Officer
Ralph Buchanan, MD Family Practice
Augusta, GA

Managed a medical office, filed insurance claims, insurance follow up, filed appeals, extensive ICD-9 and CPT Coding, answering phones, making charts, filling out patient forms, scheduling. Handled all human resource tasks and wrote company policies and procedures. Peg board accounting, A/R, A/P, daily deposits, ledger cards, and general accounting. Obtained referrals from insurance companies and customer service.

1997-2001
Leasing Agent
Ridgeview Manor Apartments
North Augusta, SC

Kept daily journals for accounting purposes to log tenants payments, outstanding balances, etc. Opened/closed the office, recorded payments, deposited up to $15,000 a week, supervised property and tenants, customer service, filed, typed, handled disgruntled customers, and calculated time sheets.

Skills
Customer Service
General and Advanced Accounting Skills
Administrative Duties
Experience in writing policies and procedures
Experience maintaining customer satisfaction to the highest of levels
Proficient in Microsoft Office, Outlook, PowerPoint, and Access
Expert in Microsoft Excel and Word
Office Management
Proficient in running and working reports

Professional Memberships
Medical Group Management Association
American College of Medical Practice Executives

References
Available upon request.
Skills (2) Rating
Operations Management
Auditing