Flequeshia Dixon

Freelance Help Desk Freelancer & LAN Freelancer

1440
Location:Denver, Colorado, United States
Profile:https://www.freelanced.com/flequeshiadixon
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Flequeshia Dixon

Over 11.5+ years of progressive experience providing network analysis, system security, system planning, cost effective installation, troubleshooting and maintenance of LAN/WAN, as well as computers and communication hardware. Experienced in all facets of the DITSCAP/DICAP process, Information Assurance, auditing networks and computers, system hardening, vulnerability and penetration testing, and computer network defense. Skilled in implementation of Active Directory, 2003/2000/XP client-server environments, analysis, detailed technical support, security, system sizing, implementation planning, development and optimization of networks and computers, and communications hardware and software. Qualified in the maintenance and operation of a wide variety of networking components including: fiber optic, LAN/WAN environments, Video Teleconferencing Systems, switched networks, single and multiple channel SATCOM equipment, and encryption devices. Knowledgeable with various network monitoring tools including: Integrated Network Monitoring System, and Intrusion Detection Systems. Qualified in report preparation and submission; has experience with DOD long haul transmission media including fiber, wire cable systems, and a variety of DOD switched networks. Extensive knowledge of Microsoft Windows 95/98/NT/2000/2003/XP, Office Products, UNIX, and LINUX, Security programs. SECRET Security Clearance deactivated 14 Feb 2011. Top Secret eligible.

EDUCATION:
MS, Computer Science, Emphasis in Software Engineering, Colorado Technical University, 03/2005
MS, Computer Science, Emphasis in Computer Systems Security, Colorado Technical University, 07/2004.
BSOE, Business Administration, Wayland Baptist University, 12/2001
AAS, Logistical and Supply Management, Community Colleges of The Air Force, 12/2001
CERTIFICATES:
Security+, Server+, Project+, Linux+, CTT+, CTP+, Comptia Strata Green IT, MCITP: Enterprise Admin (2008 Admin), MCITP: Server Admin (2008 Admin), MCSE 2003, MCSA 2003, MCTS, MCP, ITIL, and CEH

TECHNICAL SUMMARY
•Microsoft office, Windows NT, Adobe Reader, Excel, PowerPoint, Form Flow
•AutoCAD2004 Fundamentals, Architectural Desktop, Visio, Smart Draw
•Internet, HTML, XML, OOP, UML, Visual Basic, Visual Basic.net, .ASP
•Active Directory, Win 2000, Win XP, Outlook
•Mainframe, CSC, AIX, Unix, Linux, AS400, Novell, Cognos, Data warehousing, Business Intelligences
•Computer Hardware, Telefax Machines, Oce Scanner 9000 & KIP, Overhead Projector, Micros/POS, Video Conference
•Quattro Pro, Access, SQL, MS SQL Server
•3-5 years in a complex software and hardware environment supporting UNIX, SOLARIS, MICROSOFT or LINUX servers
•Broad knowledge of applications and middleware software (i.e. Tivoli, Legato, Veritas)
•Has worked on multi-vendor servers and hardware that provide storage (i.e. IBM, SUN, StorageTek)

AE&IS Teknologies, LLC, CEO/President/Owner (IT Consultant/DoD Contractor) Brandon, MS (Worldwide) February 2011-Present
•Performed routine maintenance on all Windows 7, 98, 2000, XP systems, suggest complete weekly back-ups on client’s servers, troubleshoot client’s PCs. Improve network performance, reliability, and scalability. Submit and recommend the latest hardware and software updates. Perform systems upgrades, management of IPs, and the overall security of clients’ LAN. Coordinate with clients about LAN/network upgrades, proposals, budgets, and requests via teleconference, email, or weekly and daily report submission. Coordinate with potential clients to provide installs for “pre-programmed ESI phone systems” and “CCTV equipment to DMB”. Receive request on a daily basis to perform Systems Security support or analysis from other prospects; in addition to training individual’s whom are less computer literate on dangers and advantageous that are associated with the usage of the Internet, Cyber security, TC/IP Protocols, along with Identify-theft. Continuously seeking bids for contracts related to DoD and private sector contracts requesting a proficient certified IT Professionals.

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Tier 2 Help Desk Administrator; (DoD Contractor) Equivalent GS-13 DSCI; Camp Stone, Herat, Afghanistan
September 2010-January 2011
•Conducted routine hardware/software troubleshooting and problem resolution within the Afghan Domains. Maintain and updated computer-resident records that support registering authorized security-sensitive assets and services (e.g. modems, KVM switches, Cisco Routers/switches) and encryption related processes (such as line encryption devices, virtual public networks-VPNs digital signatures, and digital certificates and components of a public key infrastructure or PKI). Performed Tier 2 level of support of systems for break-fix, install, move, add, change, and preventative maintenance activities. Utilized Remedy 7 ticketing system; escalated Tier 3 resolutions for customers. Maintained systems documentation for NIPR, SIPR, and CENTRIX workstations.

Sr. Systems Technologist I; Raytheon; Equivalent (DoD Contractor) GS-13 International Zone (IZ), Baghdad, Iraq April 2010 - August 2010
•Conducted routine hardware/software troubleshooting and problem resolution within the Iraq Centcom Domains. Maintain and updated computer-resident records that support registering authorized security-sensitive assets and services (e.g. modems, KVM switches, Cisco Routers/switches) and encryption related processes (such as line encryption devices, virtual public networks-VPNs digital signatures, and digital certificates and components of a public key infrastructure or PKI) so that Iraq Centcom business operations can be securely automated. Cross-trained on TCP/IP network and MS 2003 Active Directory and Microsoft console management tools implemented for directory services. DHCP servers, domains, AD structure (i.e. Tree, forest, and DNS Servers). Multilayer Switching; VLan Setup and configuration, as well as understanding AAA Access Control.
Help Desk Administrator; ITT; Equivalent (DoD Contractor) GS-12 Systems-Middle East Division, Baghdad, Iraq
April 2009- April 2010
•Conducted routine hardware/software troubleshooting and problem resolution within the Iraq Centcom Domains. Assisted higher level ITT Systems Technicians in research of problems; coordinated systems repair with IMO’s utilizing Remedy 7 ticketing system. She would escalate unresolved problems to expedite resolution.
Network Administrator (Training); ITT; (DoD Contractor) Equivalent GS-12 Systems-Middle East Division, Baghdad, Iraq
February 2010 -April 2010
•Performed on-site Network Administration training on Cisco Routers (Catalyst 7500, 6900, and 4600 Series). Call management, LAN management Radar; performance on Cisco systems “basic types fibers (Fiber LC-smaller//SC-larger), GBIC, and SFP. Cross-trained on location of Network Diagrams; outage reporting procedures; HSRP configuration, and firewalls i.e. (Cisco Adaptive Security Appliance (ASA) 5500 Series, Release 8.3(2), IPv4 and IPv6).

Systems & Help Desk Administrator; Inmate Calling Solutions, LLC (ICS)– Pearl, Mississippi September 2008 - April 2009
•Assisted the on-call higher level IT Systems Technicians located in San Jose, California office with research of problems and resolutions. Spear-headed the coordination of systems repairs with outside vendors (i.e. AT&T, Verizon, Global Tech, and etc.). Escalated unresolved problems to expedite resolution to maintain customer satisfaction. Also known for meticulous systems of documentation.

Property Book NCO; Army Reserve, South Bend, IN, Chicago, IL, and Jackson, MS
December 2006 – December 2009 (IRR Status)
•Planned, organized, and executed transportation services for hazardous, sensitive, oversized and general cargo movements, utilizing ground, rail and air transportation systems. Used direct and decisive leadership qualifications with particular strengths in planning, performance improvement, quality improvement, and productivity gain. Experience in the start-up and leadership of new operations and organizations.

Logistics & Supply Mgmt., USAF; Spangdahlem, GE, Prince Sultan Air Base, SA, Clovis, NM
August 1996 – August 2000
•Ensured proper management and accountability of Military Standard Transportation Movement Procedures (MILSTAMP) Tracer Reconciliation (TAR) program, recovering over $50,000 in stock fund by reporting Organizational File record updates; maintained the integrity of supply's $11 million Stock Fund Account. Project Manager for coordinating all Blanket Purchase Agreement changes with necessary DoD personnel and assigned suppliers and contractors in a manner that was aimed at minimizing obstructions and protecting the tax payer as well as protecting DoD request(s). She managed over 6-accounts that totaled in an excess over $1-million.
MS Desktop Support (Extra Duty); Spangdahlem, GE, Prince Sultan Air Base, SA, Clovis, NM
•Performed additional duties as second in charge in all facets of LAN/WAN installation, support and administration for end-users account creation; including network design and planning, and installation and support for Air Force Personnel within the 27th Fighter Wing Squadron.

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IT Consultant (Independent Contractor A&E Teknologies); Aurora/Denver, CO, Chicago, IL September 2004 – November 2007
•Performed routine maintenance on all Windows 98, 2000, XP systems, suggested completed weekly back-ups on servers, troubleshoot user PCs. Improved network performance, reliability, and scalability. Submitted and recommended the purchase of all hardware and software. Preformed systems upgrades, management of IPs, and the overall security of the LAN. Worked, planned, and coordinated with section various project Managers for LAN/network upgrades, proposals, budgets, and requests via teleconference, email, or weekly and daily report submission.

Network Engineer/Cable Tech (Contractor); AT&T Government Solutions –Colorado Springs, CO
July 2004 – April 2005
•Performed basic installations/modifications of telecommunications equipment; acquired basic knowledge of terminating and installing CAT5/CAT6/Coaxial cable
Student Trainee (Civil Engineering); USAF Buckley AFB-Aurora, CO

December 2002- December 2003
•Supervised and Managed over 30+ contractors and subcontractors from various Civil Engineering consulting groups.
•Assistant Project Manager for 4-major Simplified Acquisition SABER/IDIQ projects totaling in excess of $4.5-23 million.
Skills (2) Rating
Help Desk
LAN