2008 - Present:English Major at Texas State University
* GPA: 3.67 / Lifetime Member of Alpha Chi and Phi Eta Sigma Honor Societies
2000 - 2004: Floresville High School, Diploma
* GPA: 3.9 / Graduation with Honors
Nov. 2010 - Present: Gather.com/Skyword, Inc. and Textbroker.com (Telecommute) * Content Writer
I provide consistently original content for a variety of clients online; all articles are optimized for search engine marketing efficacy. Samples of published articles available upon request.
Nov. 2010 - Mar. 2011: BestSEORankings.com (Telecommute, based in Los Angles, CA)* Content Writer
While writing for BestSEORankings, I was given the responsibility of personally researching the clients for whom I wrote, as well as the professional aspects of their careers so as to provide them the most personalized and efficiently optimized content for their individual sites. Keyword research, proper keyword density, the application of critical thinking skills and reasoning, and the creation of original, effective meta tags were all skills involved and implemented during my time with this employer.
Nov. 2007 - Apr. 2008: United Healthcare, through Maxim Staffing (San Antonio, TX)* Customer Service Associate
The position I held at United Healthcare (Dental Benefit Providers) broadened my capacity to obtain, retain, and implement new information in the constantly growing field of health and dental insurance. Knowledge gained here concerning dental terminology and familiarity with ADA codes will be highly useful in possible future positions in the field of dentistry and insurance.
Jul. 2006 - Nov. 2007: Time Warner Cable, Inc. (San Antonio, TX)* Billing Specialist
The billing representative position in the Time Warner Cable call center provided me with useful customer service capability as well as excellent communication skills. Difficult situations served to greatly develop pertinent conflict resolution skill. Use of web-based order entry applications also fostered a confident comprehension of computer skills conducive to success in numerous fields.
References available upon request