Lissa L. Jones
Objective A dynamic, flexible professional open to new opportunities, I am excited about the potential to invest my varied experience, leadership capabilities and work across business sectors to support an organization that believes that information as empowerment is an important goal in communications. I will bring my experience across business sectors, a long history of leadership, a diverse network and a passion and enthusiasm for the work.
Experience Executive Director| African American Family Services, Inc. 2002-2011
Exceeded revenue goals for eight consecutive quarters.
Expanded business lines, resulting in a 20% increase in revenue in the first year.
Led the creation of a Quality Assurance division, resulting in 25% increase in client satisfaction.
Motivated and mentored a staff of fifty professionals and interns across a variety of disciplines.
Public Affairs Host| KMOJ Radio 2007 - Present
Research, produce and host a weekly public affairs call-in show blending history, current events and guest perspectives to discuss and debate today’s political realities for urban communities.
Unique format, diverse audience, available via live stream, on preset and by
Proficient in Wordpress, Facebook and Twitter.
Average listenership of 200,000 weekly.
Research, edit and produce audio clips for each segment.
Cultivate and manage professional relationships with publicists and communications staff to secure national interviews.
Columnist| MN Spokesman-Recorder Newspaper 2009 - Present
Research and produce a bi-monthly column, ‘Voices of the Village’.
Freelance: front-page articles and book reviews.
Develop news sources across diverse communities to inform my work.
Principal| The Center for Organizational Development 1997 - 2003
Successful entrepreneur and co-founder of The Center for Organizational Development, a consulting firm specializing in strengthening nonprofit organizations through governance and leadership best practices.
Consulted with nonprofit governing boards on leadership, governance training and coaching.
Consulted with nonprofit organizations on organizational development and change.
National Managing Director| Menttium Corporation 1995 – 1997
Promoted from the local directorship position to the national role.
Developed national sales strategy for cross-country sales teams, customizing plans to trends and markets.
Served as keynote/company spokesperson at ten kickoff events annually.
Eligibility, Special Projects | CIGNA Behavioral Health 1991 – 1995
Awarded special projects role, mentored by the Executive leadership team.
Established the eligibility unit, reducing claims losses by 20% in the first year.
Led cross-division teams on performance improvement initiatives.
Education Minnesota State University, Mankato | Mankato, MN 1987 - 1991
Bachelor of Science, Business
Memberships Chair, Urban Women’s Movement
Vice Chair, African American Leadership Council
References Available Upon Request