Kaitlin Mary Briggs briggsitbe@yahoo.com
Washington, DC
EDUCATION
Meredith College, Raleigh, NC - May 2008
Bachelor of Arts: English
Minor: Dance
SKILLS
Experienced in a variety of fields with a common thread of customer relations and information management
Served as an English as a Second Language (ESL) counselor, focus: Spanish
Proficient in Microsoft Word, Excel, Power Point and Access as well as custom information management systems
EXPERIENCE
Experience includes several years of various freelance editing projects (part time)
National Public Radio, Washington, DC
House Commons Manager June 2013 - Current
•Responsible for the day to day operations of The Commons - NPR's first brick and mortar store
•Receiving and managing purchasing and distribution of NPR related merchandise
•Managing all finical aspects of The Commons
•Planning and executing multiple internal events hosted in and around The Commons focusing on community connection
Cobblestone Hall, Raleigh, NC
Special Events Manager, June 2011 – June 2013
•Responsible for all correspondence between Cobblestone Hall and current or potential clients
•Scheduled and execution of tours, contract meetings and events
•Accountable as the Event Producer for all events in the space; coordinating with clients and their vendors
•Managed all payments from clients, partners, and vendors
•Developing social media aspect to further our reach in acquiring future clients and inspiring current ones
Plan 365, Inc, Raleigh, NC
Project Coordinator, March 2010 – June 2011
•Coordinator in every sense of the word
•Specialized in problem solving, organization, and communication.
•Maintained task oriented work load but with the ability to bring personal experience and creativity to projects
Banana Republic, Raleigh, NC
Merchandise Presentation Lead, August 2009 – February 2010
Sales Associate and Sales Support, 2007 – August 2009
•Demonstrated leadership abilities to oversee various employees and store operations
•Supervised the Non-Sale team to complete all tasks
•Provided excellent customer service
•Utilized multitasking ability to deal with high volumes of customers and responsibilities
•Displayed a professional attitude when dealing with customers and other employees
•Gained valuable experience dealing with difficult situations
Eye Care Associates, Raleigh, NC
Patient Services Representative, 2008 – 2009
•Provided exceptional customer service to patients
•Developed communication skills by providing information to patients
•Served as an Optometric Technician to pre-test patients
•Assisted in selecting, explaining and ordering eyewear and contact lens
Meredith College Residential Life, Raleigh, NC
Resident Assistant, August 2005 – June 2007
•Cultivated an open, respectful, and caring community for Residence Halls and Campus
•Assisted over 30 students with social, academic and emotional concerns
•Exercised outstanding communication skills as a liaison to various university departments, professional staff, students and parents
•Employed leadership abilities to manage issues concerning all residents
•Participated in the RA Drive-in Conference
•Attended the North Carolina Association of Residence Halls Conference
Meredith Recreation Association, Raleigh, NC
Cornhuskin’ Co-Chair, 2005 – 2006
•Planned pre-production responsibilities for campus wide spirit week event
•Mediated issues and concerns between classes
•Developed team building skills
•Assisted in production of additional MRA events
MEMBERSHIPS AND HONORS
Lifetime International Thespian Society - inducted 2002
North Carolina Dance Alliance - 2006-2007
Choreographer for Meredith Theatre’s production of Trojan Women by Euripides - Fall 2007
Choreography selected and preformed at the American College Dance Festival - Spring 2008
Staff writer for the Meredith Herald - 2007-2008
Leadershape National Leadership Program – Summer 2006