Keisha Helm-Otoude

Freelance Creative Writer & Ghostwriter

Location:Silver Spring, Maryland, United States
Phone: 2024217312
2 Skills
It would be an honor to share my acquired skills, education and optimistic outlook with an establishment that would not only sharpen those abilities, but provide an opportunity to grow.
[2009-Present] MACTEC Federal Programs, Inc. Andrews AFB
Senior Environmental Tech
• Experience with the installation of Static IP Addresses for the PM4i Barcode Printers that track hazardous chemicals.
• Familiar with using the Air Force Environmental Information System (AF-EMIS).
• Assisted with the migration from AF-EMIS to Enterprise Environmental, Safety, and Occupational Health-Management Information System (EESOH-MIS).
• Accurate data entry and updates within web base software.
• Assistance with the procedure of loading Material Safety Data Sheets (MSDS) for new chemicals into the tracking system.
• Review MSDS for approval of requested chemicals included in a process from an environmentalist standpoint.
• Familiar with EPA 17 toxics.
• Provided support to HAZMAT Pharmacies and associated shops.
• Research local purchased and material stock number (FEDLOG) items to maintain accurate information such as shelf life.
• Train shop and main distribution center personnel on the functionality of EESOH-MIS.
• Check distribution facility inventory and make sure all items have been properly identified by barcode.
• Create processes; add materials, associate shop/distribution, approve/disapprove material authorization.
[ 2007-2009] Airman & Family Readiness Center Andrews AFB

Computer Resource Specialist & CSA
• Designed computerized workstations for use of existing hardware.
• Provide software and hardware for hands-on training in computer fundamentals: spreadsheets, graphics, macro programming, and databases.
• Responsible for the Automated Data Processing Equipment (ADPE) by using Intermec PM4i EasyCoder.
• Assist with complete network and software migration.
• Experience in creating accounts with SQL 2000.
[2007-2008] Bath & Body Works Maryland
Regular Sales Technician
• Followed protocol in staging displays and sales.
• Gained knowledge of inventory control procedures.
• Assisted with close of business protocols.
[2007-2007] Macy’s Virginia
• Proven record of developing and implementing accurate operational Developed quick notes for training references.
• updates.
• Assist with product markdowns.
[2004-2006] Roanoke City E911 Center Virginia
Telecommunication Technician
• Check wanted status on individuals, weapons, and personal property through VCIN//NCIC.
• Confirm "Hit" confirmations via Teletype and through
Surrounding, participating agencies.
• Process and dispatch emergency calls for police, fire, and rescue with the use of CAD.
[2002-2004] Carilion Roanoke Community Hospital Virginia
• Collect blood samples from adult(s)/children for laboratory testing.
• Two years’ experience with computers, fax machine, printers, microscopes, and centrifuges.
• Familiar with HIPAA regulations and procedures.
[1998-2002] United States Army Various Locations
Communications Specialist
• Certified in fiber optics and category 5 installation.
• Four years’ experience in gaffing wooden poles/manning the bucket truck to include setting new sites,
• Troubleshoot communication issues: testing connection points, inspect cables for damage, stripped wires, and splice fiber optic cable.
[2010] Hopeless Romantic Fever Crofton, Maryland
Published Author: Keisha D. Helm
[ 2002-2008 ] Hollins University Roanoke, Virginia
Child Psychology/Juvenile Criminal Justice

[1997-1998] Virginia Western Community College Roanoke, Virginia
General Academics
Community Volunteer Randal Heights Elementary School
Administrative Assistant

Published Author: 2010 Hopeless Romantic Fever ****** Poetry
Skills (2) Rating
Creative Writing