Objective: To obtain a challenging position where I can utilize my skills in a dynamic environment. Seeking to join an institution where there is the ability for personal and professional development, improvement is encouraged, innovation is nurtured, and motivation is the norm
2008-2011 Virginia Beach City Public Schools Virginia Beach, V.A.
Social Studies and Spanish II Teacher
•Plan and implement for each subject area using wide variety of teaching aids and educational strategies that would engage students in active learning.
•Knowledge of curriculum
• Excellent classroom management skills
•Created stimulating and creative lesson plans which helped facilitate students’ educational development.
•Incorporate learning modality principles into classroom, providing the opportunity for differentiated instruction. Develop and conduct activities that combine cooperative learning, as well as individual instruction.
Implement technological approaches to subject material. Research educational resources. Assist with information retrieval.
2001–2003 Price Chopper Supermarkets Worcester, MA
Lead Price Accuracy Coordinator
•Responsible for ensuring all merchandise prices at the register would be the same as the advertised price.
•Responsible for reviewing weekly sales ad for all of the Price Chopper Supermarkets in New England and entering correct regular and sale prices into main computer.
•Responsible for providing training to new price accuracy coordinators.
•Provided assistance at the front end and cash registers and customer service as needed.
•Presented a resolution to customer concerns or complaints.
Supervisor: Joseph Zumbo 510.798.5178
1999-2001 Cingular Wireless Guaynabo, PR
CSR-Customer Service Representative
•Duties included handling incoming calls in a CSR call center.
•Responsible for answering any questions customers had.
•Providing immediate assistance to resolve the customers’ respective issues, such as making changes to accounts.
•Upselling new products and services.
Supervisor: Juan Carlos Diaz 787.397.5000 Ex.6262
2009 Grand Canyon University Tucson, AZ
M.S. Secondary Education
Graduated with Honors, GPA 3.90
2006 Inter American University of PR Cupey, PR
Graduated Magna *** Laude, GPA 3.93
Skills & Interests: Excellent proficiency in computers. Thorough and competent working knowledge of Windows & Apple programs. Experienced in the use of the educational software, Internet, and other computer teaching aides. Fluently bilingual in English and Spanish. Excellent communication skills and work ethic.