Christina M. Coleman
Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.
Summary of Skills
15+ years experience in a fast- Calendaring
paced, deadline-driven Time Management
environment Computer Proficiency
Executive Management Support Coordination
Microsoft Office Suite Creative Problem Solving
Self-starter with professional manner Customer Service
Letters and Memos Prioritization
Minute Taking Organizational Skills
Excellent communication skills Vendor Management
Multi-Task Management Proactive
Highly organized with superior attention to detail
2011 to Current Bucks Digital Printing, Newtown PA
Production Coordinator/Office Manager
Manage 2 employees directly and coordinator for production for a three owner printing company. Excell with a deadline-intensive environment, ensuring accurate and on-time completion of all projects. Reduce overhead by taking on more responsibility with creative and administrative projects. Priced various vendors then created and managed vendor contracts and performance.
12/2003 - 07/2009 United Stor-All Management Blue Bell, PA
Supported VP of Operations through personal document management and collateral preparation for meetings. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Reduced overhead by taking on more responsibility with creative and administrative projects. Assisted in all new property set up working with all departments and field personnel. Priced various vendors then created and managed vendor contracts and performance. Served as corporate liaison between the finance, IT, training and marketing departments. Successfully resolved many customer issues daily. Managed Employee Website. Assisted in organizing the Company Annual Meeting with employees all over the country.
United Stor-All Management Conshohocken, PA
Assistant Property Manager
Developed new customer relations through telephone contact and sales activity. Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
2001 - 2003 Gulph Mills Chiropractic Center
King of Prussia PA
Supported owners and billing department with all customer care. Managed billing and reduced delinquency accrued before hire to very low rate. Assisted in training of new hires, employee/owner meeting. Very high customer retention and accrual. Involved in marketing events throughout year. Went on multiple educational/inspirational events with company and owner.
1999 - 2001 Harleysville Insurance Company Mt Laurel NJ
Worked closely with personal underwriter for a huge portfolio of clients. Customer care via the phone and email. Required 99% accuracy continuously. Filled in as a receptionist as need. Chairperson of the Culture Committee to improve management, client and employee communication, productivity and small events for employees. Started with company as a typist and with persistent education on personal time and a proactive attitude learned much more.
1998 - 1999 Gateway Mt Laurel NJ
Business and Tech Customer Service Representative
Supported the business sales representative and the technical department with customer service issues. Assisted sales staff in sales. Handled all customer concerns in the best interests of the company and the customer.
1993 - 1998 Reynolds Building Products Thorofare NJ
Office Manager/Administrative Assistant
Administrative support the OEM National Sales Manager and multiple sales staff. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Reduced overhead by taking on more responsibility with creative and administrative projects. Was hired as a receptionist but with persistent learning and a proactive attitude learned much more. Managed vendor contracts for office vendors and placed orders as needed. Ordered random drug tests for warehouse staff and truck drivers.
1993 Kingsway Regional High School, Swedesboro, NJ, USA -- Business
Various MS Office Suite and other