Diane Robinson

Freelance Proofreader & Editor

Location:Troy, New York, United States
2 Skills
Diane Robinson
519 Lowell Town Road
Wiscasset, Maine 04578
(207) 882-7748
Email: ladydiane00753@yahoo.com

OBJECTIVE To obtain a challenging position that will utilize my education and experience.

EDUCATION COMPUTER PROCESSING INSTITUTE, Woburn, MA Diploma, Business Computer Programming, August 1984. An intensive 335-hour course in Business Computer Programming (50% lecture, 50% lab) including CMS, JCL, ANS COBOL, IBM utilities and command level CICS/VS. COBOL programs included multi-dimensional tables, multi-level control breaks, ISAM, VSAM, internal sorts, sub-program linkage, edit validation, and sequential file update. CICS entails BMS pseudo conversational programs, EDF, and programming for sign-on, inquiry, add, delete, update and browse applications.

HARDWARE: IBM 370/158, Harris Terminal 9278

Bachelor of Science in English, September 1983


Healthcare Administrative Partners, Commerce Way, Portsmouth, NH
2/11 – 7/11 Data Coordinator
Process the insurance bills for a New York group of doctors with a combined radiology practice.

Durkee Personnel, Lafayette Road, North Hampton, NH
8/09 – 8/11 Software Instructor

Target, Greenland, NH
9/10 – 8/11 Cashier

Kelly Services, Greenland Road, Portsmouth, NH
8/09 - Present General Office positions

Portsmouth School Dept., 50 Clough Drive, Portsmouth, NH
9/09 – 6/11 Substitute Teacher

Kittery Trading Post, Route 1, Kittery, ME
8/09 – 1/10 Cashier

Ocean Bank, 1555 Lafayette Road, Portsmouth, NH
5/06 – 8/09 Bank Sales Representative

Performed Customer Sales Representative functions of bank teller, cashing checks,
making deposits, balancing drawer, incoming and outgoing cash, maintaining ATM,
selling products and fulfilling monthly objectives.

Healthcare Administrative Partners, Commerce Way, Portsmouth, NH
6/05 - 5/06 Data Coordinator
Process the bills for a radiology practice in Connecticut. Upload demographic and charge data into a MediSense database and check, verify, and correct information before submitting the electronic bills. This practice averages over $1million dollars per month in revenue and requires absolute accuracy to insure prompt payment of claims.

Nurse Audit, Inc., 134 Pleasant Street, Portsmouth, NH
10/04 - 6/05 Administrative Auditor
Process hospital bills for large insurance companies to insure accuracy of charges and services. Input claims into database, request Itemized Bills by phone or fax, prepare audit packages for nurse auditors, audit their preliminary findings and prepare reports for the hospitals. When the finalized cases are returned, they are audited for accuracy and any changes are updated before sending out the finalized signed report to the insurance companies and the hospitals.

Green Mountain Messenger, Williston, VT
3/03 – 10/04 Independent Contractor
Self-employed courier delivering and picking up film and pharmaceutical products.

CCS Companies, Inc., Commerce Way, Portsmouth, NH 03801
3/01 – 11/02 Operations Analyst
Work as a Database Analyst using Access to prepare Weekly, Mid-Month and Monthly reporting for Service Representative Bonus Programs. Prepare Weekly Reports and Graphs on Call Statistics, Monthly Reporting for all the departments to track employee performance, and miscellaneous operation functions as needed.

VALUTEC CARD SOLUTIONS, Islington Street, Portsmouth, NH 03801
7/99 – 1/01 Data Center Coordinator and Database Analyst
Database Analyst assuring the accuracy of the transaction allocations and insuring database integrity for monthly customer reporting. Assist clients/customers with inquiries about equipment operations and account information. Handle general operations tasks insuring the system is operating correctly and performed backups.

LODGING ECONOMETRICS, Market Street, Portsmouth, NH 03801
4/99 – 7/99 Computer Assistant
Worked with Excel Spreadsheets to produce Charts and Graphs to clients who either buy or invest in the lodging industry.

DURKEE PERSONNEL, North Hampton, NH 03862
8/98 – 3/99 Software Instructor
Computer training to individuals with various skill levels, beginner to advanced for Introduction to computers, Microsoft Windows or Windows 95, Microsoft Word, Excel, Access, Powerpoint, and Internet simulation.

OSRAM SYLVANIA, INC., Danvers, MA 01923 (formerly GTE Products Corp.)
1/81 – 8/98 Security Administrator (Aug 1996 - Aug 1998)
Performed system security support internal and external. Provided Technical Support functions for RMDS. Developed and maintained a high degree of technical expertise in Microsoft Windows NT in creation of network accounts, shared directories and granting permissions. MS Mail administration creating mailboxes and Schedule+ resources; Lotus Notes administration creating ID’s and groups; resolving password problems (LAN, Notes, Mail, AS/400, mainframe, etc.); AS/400 and Mainframe security administration with concentration in creation, removal and transfer of accounts, RMDS and dataset rules, IMS and RMDS, three AS/400’s, and set up access for ASI applications and ELKE.

Sr. Production Control Technician (Oct 1991 - Aug 1996)
Administration of RMDS, management of the Robot Scheduler on the AS/400, tracked performance data on AS/400’s to produce weekly charts using PowerPoint and Excel.
Working knowledge of ACF rule setup as it relates to RMDS, and Microsoft suite of products. Performed FDR ABR dataset restores for mainframe, and displayed operational proficiency with AS/400 D80 to provide operational support for start-up in Westfield, Indiana, and conducted operator training for new employees. Trained four technicians to handle all aspects of posting, proofing, balancing and processing the Sales Releasing critical for both daily and month-end closings, and served as backup.

Production Control Technician (Dec 1988 - Oct 1991)
RMDS Administrator responsible for all aspects of that product which included product maintenance, writing archive administrator procedures, user training, writing simplified User Manual using Macintosh SE, and resolving user-related problems.

Assistant Associate User Service Coordinator/Supv. IM (Jan 1987 - Dec 1988)
Analyze problems reported to the Data Center relating (but not limited to) online and batch systems, telecommunications, computer operations, and output services. Resolve problems and/or refer them to appropriate personnel within the units of Data Processing. Perform appropriate tracking and statistical analysis of all areas of problem management. Also assisted with the daily maintenance of RMDS.

Console Operator III (Oct 1985 - Jan 1987)
Responsibilities included defining reports to Infopac/RMDS and maintenance of distribution tables to insure accurate user information. Assisted in the conversion of approximately 600 reports from Infopac to RMDS in addition to reports generated daily. Recorded and proved Sales Releasing figures critical to daily and month-end closings. Retrieved lost reports, submitted updates to MRT that effected RMDS/Infopac Distribution Tables, proved and corrected MRT updates submitted by all departments.

Executive Secretary to Vice-President Controller, Lighting Products (Jan 1981 - Oct 1985)

5/70 - 1/81 CUSHMAN MANAGEMENT ASSOCIATES, INC., Danvers, MA 01923

Executive Secretary and Assistant Bookkeeper to owner, David B. Cushman

Performed all secretarial functions and assisted Head Bookkeeper with the maintenance of nine sets of books for six nursing homes, four of which were Medicare facilities, two trust companies, and the management company. Also handled Medicare and third-party bills for the extended care facilities.

References furnished upon request.
Skills (2) Rating