Beth Hoffman

Freelance Writer & Business Consultant

Location:Kalamazoo, Michigan, United States
2 Skills
Writer Problem Solver Innovator Presenter
Efficient Dependable Inventive
Diverse Adaptive Productive Technologically Savvy

Over 12 years experience as a Business Consultant:
Conduct process analysis and implement improvements
Write evaluation reports, position papers and work process documentation
Conduct interviews and evaluate complex data sets
Database development and management; expert in Excel
Project management; account management
Small business owner

Over 11 years of experience in Customer Service and Sales:
Managed national and corporate level clients
Liaison for clients & business departments; cross business interface
Managed accounts receivable and competitive pricing for national clients
Provided technical support
Strong verbal & written communication skills

Employers and Clients include:
The Dow Chemical Company, Ameriprise Financial, SAMPI (Western Michigan University), PWK Inc, Jessup Group, Woman’s Co-op, RMK Management

Technical Skills:
Developed access database for non-profit, managed client database for global merger
Consistent use of various data management programs to improve productivity
Accomplished in Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft
Outlook, SAP, Microsoft PowerPoint
Experienced with template creation and formatting to efficiently produce client ready
Completed course work in Implementing Negotiating to Yes, Group Action, Self-
Empowering Principles, Social Styles Series, Enhancing Versatility, Action
Writing, Articulate Listening, and Financial Learning Systems.
Formal Education:
BA in Communications, Michigan State University, December 1987

References and Resume details available upon request
Skills (2) Rating
Business Consulting