Friends (1)

Kathleen Yacovelli

Freelance Salesperson & Telemarketer

2486
Location:West Harrison, New York, United States
Profile:https://www.freelanced.com/kathleenyacovelli
1
Kudos
4.0
2 Skills
Ask
Rate/Hr
Contact Info
Kathleen F Yacovelli
26C Lafayette St
Milford, Connecticut 06460
US E kathict@yahoo.com
P 203-283-1649



Kathleen Yacovelli
26C Lafayette St
Milford, CT 06460
203-283-1649
Email: kathict@yahoo.com

OBJECTIVE
____________________________________________________________________________________________________________

To obtain a position using my many years of superb sales, customer service skills and technical knowledge.

EXPERIENCE/SKILLS
____________________________________________________________________________________________________________

Adobe Dreamweaver and Fireworks

Design Portfolio - www.mbswebcreations.com

Photoshop

Digital Photography

HTML

Allaire Homesite

Internet and OS Instruction

Microsoft Word



ADDITIONAL INFORMATION
-------------------------------------------------------------------------------------------------------------------
Web Design Instructor - Milford Adult Education and Milford High School Students and Teachers
Web Design instruction for Milford Grade School children.
Web Design Workshop for University of Connecticut for 8th grade girls Web Site Consulting

Web Site Design for Continuing Education Department of Fairfield University.
www.coporateeducation.org

Web Design Workshops for Milford, CT Board of Education

All Workshops are taught with business partner, Michael Stone.

Author of "CybeRelations" sold on Amazon.com

Freelance feature writer for city newspaper, The Milford Citizen.

BACKGROUND
____________________________________________________________________________________________________________
2008 – 2011 – Cablevision
Customer service billing, upselling and video troubleshooting.

1997 - Present - MBS Web Creations Milford, CT
Co-owner/design, sales and production managers
Responsible for the sales, site production schedule, hosting and maintenance of websites, consulting for businesses and website design instructor

3/2006 – 8/2007- Community Dynamics, LTD, Milford, CT
Fundraising calls, survey calls for politicians and lawyers and customer service
calls to local cable company customers.

2/2004 - 8/2005 - Tech Depot, Technology Division of Office Depot, Trumbull, CT
Account Manager for Education Division - technology sales calls to higher and K-12 educational institutions. Monthly sales plan and goals required, establishing strong client relationships and superb customer service skills.


6/1996 - 12/1997 - Smart World Communications, Danbury, CT
Web Director - Responsible for training the sales force and design team for the web division of this national ISP..

7/1988 - 6/1996 - Grolier, Inc. Telemarketing, Danbury, CT
Sales and Coaching Leader
Responsible for the leadership of a quarter of the sales force. Worked directly with The Disney Company in the marketing of their collectibles.

5/1984 – 7/1990 – John’s Best Restaurant, Milford
Waitress and Hosting
Lunch and Dinner


Central High School - 1970
Team Leader Course - Certificate
Design Workshops - Certificate
Sales Training - Certificate
Skills (2) Rating
Sales
Telemarketing