Laura Crittenden

Freelance Editor & Writer

1368
Location:Leesburg, Virginia, United States
Profile:https://www.freelanced.com/lauracrittenden
0
Kudos
5.0
2 Skills
Ask
Rate/Hr
Laura A. Crittenden, Ph.D.


Education: Ph.D. Mississippi State University 2001
Higher Education Administration
Minor: English

M.A. Mississippi State University 1997
English

B.A. University of Maryland 1992
English
Minor: Psychology

A.A. Germanna Community College 1989
General Studies

Certificates:

• Graduate, New & Aspiring Leaders (University & Professional Continuing Education Association), 2011
• Graduate, Institute for Emerging Leadership in Online Learning (Penn State & SLOAN-C), 2009

Certification:

• Phi Theta Kappa International Honor Society Instructor of Phi Theta Kappa Leadership Development Studies, 2002

Teaching Experience:

• Undergraduate Education (English) - Mississippi State University, Starkville, Mississippi, 1995-1999
• International Education (English as a Second Language) - Mississippi State University, Starkville, Mississippi,
2005 - 2009
• International Education (English as a Second Language) - World Education Center, Okinawa, Japan, 1992-1995
• Personal Enrichment (Creative Writing) - Mississippi State University, Starkville, Mississippi, 2007
• Dissertation Co-Chair (3 graduated) – Mississippi State University, Starkville, Mississippi, 2008-2011
• Thesis Committee Member (1 successfully proposed) – Mississippi State University, Starkville, Mississippi, 2010-present

Administrative Experience:

• Manager, Office of Academic Outreach, Division of Academic Outreach & Continuing Education, Mississippi State University, Mississippi State, Mississippi, 2002-2012
• Program Coordinator of Community College Studies, Department of Educational Leadership and Distance Learning Program Coordinator, Division of Academic Outreach & Continuing Education, Mississippi State University, Mississippi State, Mississippi, 2001-2002
• Graduate Research Assistant, Department of Educational Leadership, Mississippi State University, Mississippi State, Mississippi, 1999-2001

Career Details:

2002-2012 Mississippi State University, Mississippi State, Mississippi
MANAGER, OFFICE OF ACADEMIC OUTREACH

Responsibilities include overall management of all distance learning program coordinators for the Division of Academic Outreach & Continuing Education and all academic credit courses, certifications, and degree programs throughout the university offered via distance and independent study (College and High School), establishment and development of distance learning and independent study academic programs and courses offered, development of partnerships with academic departments throughout the university, state, and region, expertise in institutional instructional hiring practices and instructional contracts, research and assessment of technological advancement needs for distance learning classrooms and programs, maintenance of a $10 million budget, participation in the development of resource management and offering of independent study, online instruction, and distance learning programs, preparation of reports for regional accreditation organizations, development and implementation of marketing plans, development of institution-wide academic outreach policy and procedures, expert in distance learning program assessment and adherence to regional accreditation agency (SACS) and federal education mandates, participation on institutional, state, and national committees, representation of the institution in terms of distance learning at national conferences, conduct scholarly research, publish, present at national conferences, and write and implement grants

2001-2002 Mississippi State University, Mississippi State, Mississippi
PROGRAM COORDINATOR OF COMMUNITY COLLEGE STUDIES
DISTANCE LEARNING PROGRAM COORDINATOR

Responsibilities include development and coordination of the Doctor of Philosophy in Community College Leadership distance learning degree program and the Mid-South Community College Fellowship Program (MCCFP), co-coordination of the Educational Policy Fellowship Program (EPFP), coordination of the CCL program via distance in conjunction with the Division of Academic Outreach & Continuing Education, development of the Master of Arts in Teaching – Community College Instruction (MAT) distance learning program, graduate curricula development, preparation of instructional contracts, Doctoral Student Advisor and Admissions Administrator and Committee Member, Advisor and Committee Member of the MidSouth Partnership for Rural Community Colleges in collaboration with Alcorn State University, doctoral CCL students advisor, managing multiple grant budgets, specializing in departmental adherence to regional (SACS) and national (NCATE) accreditation organizations, participating as a Dissertation Committee Member, present at regional conferences, and write and implement multiple grants

1999-2001 Mississippi State University, Mississippi State, Mississippi
GRADUATE RESEARCH ASSISTANT

Responsibilities include coordination of the MidSouth Community College Fellowship Program (MCCFP), co-coordination of the Educational Policy Fellowship Program (EPFP), management of multiple budgets, write grants, statistician for the Community of Hope project, editor of all departmental paperwork and formal documents.

1999 Mississippi State University, Mississippi State, Mississippi
ENGLISH INSTRUCTOR, DEVELOPMENTAL ENGLISH

Responsibilities include teaching two summer developmental courses, development of the English Exit Examination, monitoring the Institution of Higher Learning (IHL) lab, creating and evaluating all English tests of proficiency

1998-1999 Mississippi State University, Mississippi State, Mississippi
INSTRUCTOR, FRESHMAN ENGLISH COMPOSITION

Responsibilities include teaching Grammatical Instruction, English Composition I, English Composition II, and Accelerated English Composition II, participating in consecutive appointments to the Freshman Committee for the Provost's Standing Examination, counseling and advising students (200+), preparing course syllabi, daily lesson plans, tests, writing proficiency criteria, and course grades

1995-1998 Mississippi State University, Mississippi State, Mississippi
GRADUATE TEACHING ASSISTANT, FRESHMAN ENGLISH

Responsibilities include teaching Grammatical Instruction, English Composition I, and English Composition II, providing instructional aid to the Director of Freshman English, re-developing English Composition requirements, preparing daily lesson plans, tests, and writing proficiency criteria, attending teaching workshops, participating in administrative grading duties

1992-1995 World Education Center, Okinawa, Japan
INSTRUCTOR, ENGLISH AS A SECOND LANGUAGE

Responsibilities include teaching pre-K-12, college students, adult conversation, and private tutorials, designing school and course curricula, creating courses, conducting oral and written examinations and proficiency policies, conducting student and parental counseling sessions, preparing quarterly grade reports, and implementing cultural exchange programs

Grants (by year):
• Elementary Education Tri-State Educational $9,000.00 2011
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2010
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2009
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2008
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2007
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2006
Distance Learning Program Foundation
• SLOAN Semester SLOAN Foundation $1,500.00 2005
• Simrall 106 IVN Room SMARTer Kids $4,600.00 2005
Foundation
• Elementary Education Tri-State Educational $9,000.00 2005
Distance Learning Program Foundation
• East Central BellSouth Foundation $32,000.00 2004
Partnership
• Elementary Education Tri-State Educational $9,000.00 2004
Distance Learning Program Foundation
• Elementary Education Tri-State Educational $9,000.00 2003
Distance Learning Program Foundation
• East Central BellSouth Foundation $50,000.00 2002
Partnership
• Mid-South Community Phil Hardin Foundation $42,000.00 2002
College Fellowship
Program
• Leadership Institute Head Start $40,000.00 2002
• Mid-South Community Lower Pearl River $12,500.00 2002
College Fellowship Valley Foundation
Program
• Mid-South Community Phil Hardin Foundation $43,000.00 2001
College Fellowship
Program
• Educational Policy Phil Hardin Foundation $11,000.00 2001
Fellowship Program
• Educational Policy Lower Pearl River $11,600.00 2001
Fellowship Program Valley Foundation
• Mid-South Community Lower Pearl River $12,500.00 2001
College Fellowship Valley Foundation
Program
• The Mid-South Ford Foundation $250,000.00 2001
Partnership for (3-year)
Rural Community
Colleges
• Vocational Teacher Mississippi Department $513,802.00 2002
Licensure Program of Education (6-year)
• Vocational Rehabilitation Mississippi Department $159,671.25 2000
Program by Distance of Rehabilitation Services (3-year)
• Mid-South Community Phil Hardin Foundation $43,000.00 2000
College Fellowship
• Educational Policy Head Start $50,000.00 2000
Fellowship Program

Professional Activities:
Community College Activities -
• Dissertation Committee Member & Co-Chair (multiple)
• Co-Author, Community College Leadership Doctoral Program
• Co-Author, Master of Arts – Community College Instruction
• Implemented the Community College Leadership Doctoral Degree for the State of Kentucky
• Organized and Facilitated Community College Leadership Doctoral Program’s Comprehensive Examination
• Created Guidelines for Community College Leadership Doctoral Program’s Comprehensive Examination
• Advisory Board Member, the Mid-South Partnership for Rural Community Colleges
• Grant Writing Committee Member, the Mid-South Partnership for Rural Community Colleges
• Budget Manager, Mid-South Community College Fellowship Program

Accreditation Activities –
• Purchased SLOAN-C CollegePass Professional Development Workshops for Online Faculty & Staff
• Registered University as a SLOAN-C Institutional Member for Access to Online Faculty & Student Resources & Networking Opportunities
• Southern Association of Colleges & Schools (SACS) Accreditation Specialist & Institutional Representative for Distance Learning
• National Council for Accreditation of Teacher Education (NCATE) Specialist (College of Education)
• Developed and Manage Distance Learning Faculty Support & Services Survey (SACS)
• Developed and Manage Distance Learning Student Support & Services Survey (SACS)
• Developed and Managed Distance Learning Student Online Focus Group Questionnaire (SACS)
• Present SACS Executive Summaries to Institutional Administration
• Co-Developed Content for Online Faculty Training Program (SACS)
• Assisted in the Institutional Development of Contact Hours Translation for all Online Courses (SACS)
• Gained Full Accessibility Compliance for all Courses & Web Sites (SACS)
• Member, College of Education’s Teacher Education Council (NCATE)
• External Advisory Council, Department of Instructional Systems & Workforce Development (NCATE)
• Restructured Faculty Instructional & Developmental Contract Process (SACS)
• Member, ScanTron System Implementation & Creation Committee of New Institution-Wide Faculty Evaluation for Online Classes (SACS)
• Oversee Instructional and Developmental Contracts for HRM Compliance (SACS)
• Established Institutional Distance Learning Revenue Share Model (SACS)
• Member, Distance Learning Advisory Committee to the Commissioner of the Institutions of Higher Learning (SACS)
• Produced Institute of Higher Learning Report on Online Enrollment and Credit Hours Produced (SACS)

Institutional Advancement Activities -
• Developed new Marketing Request System and Overhauled Office
• Built New Interactive Video Classrooms (2)
• Consultant to the Director, Mississippi State University’s Division of Academic Outreach & Continuing Education Internal Reorganization
• Streamlined Academic Outreach Course and Instructor Databases
• Implemented the SLOAN Semester for Displaced Hurricane Katrina Students
• Negotiated, Developed, and Implemented Internal and External Programmatic Memorandums of Understanding
• Assessed and Recommended New Salary and Title Structures for the Unit
• Won Exemplary Program International Award from LERN for the Elementary Education Distance Learning Program
• Partner in University Purchase of WIMBA
• Created and Implemented Marketing Plan for Academic Programs
• Increased Program and Course Offerings via Distance at an Annual Growth Rate of 13%
• Developer, Developmental English Exit Examination

Development & Service Activities -
• Participated in the Center for Teaching & Learning’s Boot Camp Program
• Participated in Day One Leadership Program
• Completed, Northeast Mississippi's Community Relations Association's Management Seminar, East Mississippi Community College
• Freshman Mentor, Mississippi State University
• Chair, Outstanding Service Graduate Assistant Award Selection Committee
• Member, Starkville Arts Council
• Co-Chair, Starkville Arts Council Talent Show
• Successive Appointments, Freshman Committee for the Provost's Advanced Standing Examination
• Evaluation Researcher, Bedford/St. Martin's Press
• Evaluator, Phi Kappa Delta Essay Scholarship Awards
• Lifetime member, Mississippi State University Alumni Association
• Lifetime member, University of Maryland Alumni Association, 1992-present
• Lifetime member, Zeta Tau Alpha Alumni Association, 1990-present

Professional Skills:
• Experienced in Marketing Degree Programs and Student Recruitment
• Proficient in Developing and Conducting Market Analyses, Business and Strategic Plans
• Authority in Traditional and Distance Program Development and Implementation
• Experienced in Admissions, Registration, and Student Advising Policy and Procedures
• Great Ability to Network and Partner with other Departments, Four and Two-Year Colleges, and Educational Institutions
• Vast Expertise in Developing, Maintaining, and Managing University Budgets and Payroll Procedures
• Specialist in Distance Learning Policies and Procedures, including Curricula and Accreditation Regulations
• Thorough Understanding of Institutional Budget Policies and Procedures
• Expert in Guidelines for Dissertations and Theses
• Extensive Knowledge of Instructional Technology and Distance Learning Classrooms
• Command of Assessing Traditional, Adult, and Distance Learner Needs
• Incorporation of Technology in the Classroom
• Development and Design of School and Course Curricula
• Excellent Written and Oral Communication

Publications (by year):
• Roberts, J., Crittenden, L., & Crittenden, J. (2011). Students with disabilities & online learning: A cross institutional study of perceived satisfaction with accessibility compliance & services. The Internet and Higher Education, 14 137-200. doi: 10.1016/j.iheduc.2011.05.004
• Stumpf, D., Holt, D. Crittenden, L., & Davis, E. Forthcoming. The order of things: Ethical foundations for community college leaders. Community College Journal of Research and Practice.
• Crittenden, L. A. (2011, Spring). Educating tomorrow’s leaders today. SEEN, 13.1, 50-51.
• Crittenden, J., Monroy, C., Crittenden, L. & Roberts, J. (2009). Supporting Distance Learning and Continuing Education Programs: A Case Study in the Design and Development of Information Technology. In G. Siemens
& C. Fulford (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2009 (pp. 1218-1226). Chesapeake, VA: AACE.
• Roberts, J., Crittenden, L. & Crittenden, J. (2009). Students with Disabilities & Online Learning: A National Study of Enrollment & Perceived Satisfaction with Institutional Accessibility Compliance & Services. In G. Siemens & C. Fulford (Eds.), Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2009 (pp. 4419-4422). Chesapeake, VA: AACE.
• Roberts, J. & Crittenden, L. (2009). Accessible distance education 101. Research in Higher Education Journal, 4, 55-66.
• Crittenden L. A. (2009, Winter). Mississippi State University’s elementary education program: Poised to meet the needs of a global population. SEEN, 11.3, 66.
• Roberts, J. B., Crittenden, L. A., Hollingshed, M. M., & Craven, T. (2007). Accessible Distance Education 101. Proceedings of the 5th Annual Hawaii International Conference on Education, USA, pp. 6778-6791.
• Lovell, N., Crittenden, L., Stumpf, D., & Davis, M. (2003). The road less traveled: Atypical doctoral preparation of leaders in rural community colleges. Community College Journal of Research and Practice, 27, 1-14. doi: 10.1080/10668920390128636
• Lovell, N. B., Alexander, M. L., & Kirkpatrick, L. A. (2002). Minority faculty at community colleges. Fastback 490. Indiana: Phi Delta Kappa Educational Foundation.
• Kirkpatrick, L. (2001). Faculty diversity: A multicultural strategy for community colleges, ERIC Digest, 1-6.

Reviews (by year):
• Presentation Proposal Reviewer, SLOAN-C International Conference on Online Learning, 2011
• Textbook Reviewer, The Right Tools for the Right Job: Building Communication Skills, 2001
• Textbook Reviewer, Policy Studies for Educational Leaders, 2000
• Student Evaluation Reviewer, Bedford/St. Martin's Press, 1998

Dissertations & Theses Committees (by year):
• Wilson, V. B. (2010). Examining the moral reasoning and ethical decision making among community college vice presidents and presidents in Mississippi. (Doctoral dissertation).
• Edwards, D.L. (2011). The relationship between first generation students’ grade point averages and social and academic integration. (Doctoral dissertation).
• Roberts, J. (2011). Distance education in natural resources: A national study of inhibitors and motivators for participation in distance education programs. (Doctoral dissertation).
• Swann, T. (2011). Effects of an online orientation course for undergraduate students participating in online courses. (Unpublished thesis). Mississippi State University, Starkville.

Professional Workshops, Presentations, and Seminars Conducted (by year):
• Pennsylvania State University System, National Distance Learning Virtual Discussion, Online via WIMBA, 2011
• University Professional & Continuing Education Association International Conference, Gateways to Success for Diverse Learners, Toronto, Ontario, April 2011
• SLOAN-C International Conference, Students with Disabilities & Online Learning: A Cross-Institutional Study of Perceived Satisfaction with Institutional Accessibility Compliance & Services, Orlando, FL, 2010
• SLOAN-C International Conference, Online Cheating Defined: What is Academically Dishonest Behavior, Virtually Speaking?, Orlando, FL, 2009
• National Outreach Scholarship Conference, Developing Effective and All-Inclusive Policies & Procedures for Distance Education, Madison, WI, 2009
• Association for the Advancement for Computing in Education International Conference, Supporting Distance Learning and Continuing Education Programs: A Case Study in the Design and Development of Information Technology, Oahu, HI, 2009
• Association for the Advancement for Computing in Education International Conference, Students with Disabilities & Online Learning: A National Study of Enrollment & Perceived Satisfaction with Institutional Accessibility Compliance & Services, Oahu, HI, 2009
• Association of Continuing Higher Education Region 7 Annual Conference, Restructuring Academic Outreach & Continuing Education for Future Growth, Athens, GA, 2007
• International Conference on Teaching & Leadership Excellence Conference, Restructuring Academic Outreach & Continuing Education for Future Growth, Austin, TX, 2007
• Elementary Education Distance Learning Program Orientation, Northeast Mississippi Community College, Decatur, MS, 2007
• Outreach & Scholarship Conference, Finding the Perfect Match: Linking Program Design to Population Needs, Madison, WI, 2007
• Outreach & Scholarship Conference, Developing a Comprehensive Outreach Structure within a University Poster, Madison, WI, 2007
• Outreach & Scholarship Conference, Providing Science Content to K-12 Teachers via Distance Learning Poster, Madison, WI, 2007
• Creating Futures Through Technology Conference, Harvesting Outreach & Engagement: Developing Effective Partnerships at the Grand Casino, Tunica, Mississippi, 2006
• Mississippi State University’s Faculty Senate Roundtable, Graduate Education: Problems and Perspectives, Plymouth Bluff, Mississippi, 2006
• Center of Higher Learning, Engineering and MBA Distance Learning Programs at the Stennis Space Center, Mississippi, 2006
• Creating Futures Through Technology Conference, Using Innovative Technology to Enhance the Online Learning Environment at the Beau Rivage, Biloxi, Mississippi, 2005
• Mississippi State University’s Information Technology Services, Institution-Wide Online Evaluation System, Mississippi State University, Mississippi, 2005
• Mississippi State University’s Faculty Senate Roundtable, Distance Learning at Mississippi State University, Plymouth Bluff, Mississippi, 2005
• Creating Futures Through Technology Annual Conference, Innovative Use of Technology at Mississippi State University, at the Beau Rivage, Biloxi, Mississippi, 2005
• Creating Futures Through Technology Annual Conference, MS e-Campus at the Beau Rivage, Biloxi, Mississippi, 2004
• Creating Futures Through Technology Annual Conference, Improving the Online Learning Environment at the Beau Rivage, Biloxi, Mississippi, 2004
• Division of Continuing Education Student Training Workshop, Credit Studies Unit Student Worker and Graduate Assistant Policies and Procedures, 2004
• Phi Delta Kappa International, Fastback Author Seminar on Distance Education and Teacher Education, A Distance Success Story at Mississippi State University, Mississippi State University, 2003
• Southeastern Association for Community College Research’s 31st Annual Conference, The MidSouth Community Fellowship Program: Results of a Comprehensive Survey, The Majestic Hotel, Hot Springs, Arkansas, 2002
• Southeastern Association of Community College Research’s 31st Annual Conference, Recruiting Minority Faculty Members at Community Colleges, The Majestic Hotel, Hot Springs, Arkansas, 2002
• Student Orientation, Doctor of Philosophy in Community College Leadership at Mississippi State University, 2002
• Team Building Seminar, East Mississippi Community College, 2002
• Who Moved My Cheese: Effective Methods of Dealing with Change, Mid-South Community College Fellowship Program’s Annual Winter Conference at Eagle Ridge Conference Center, 2002
• Who Moved My Cheese: Effective Methods of Dealing with Change, Mid-South Community College Fellowship Program’s Leadership Retreat at Lake Tiak O’Khata, 2002
• Planning for Change: Using Problem-Based Learning as a Tool for Improving Economic and Community Development at Community Colleges, Mid-South Community College Fellowship Program’s Leadership Retreat at Lake Tiak O’Khata, 2002
• Situational Leadership, Head Start Leadership Institute in Jackson, Mississippi, 2001
• Who Moved My Cheese: Effective Methods of Dealing with Change, Lamplighters Association at Mississippi Delta Community College, 2001
• Situational Leadership, Educational Policy Fellowship Program at Whispering Woods Conference Center, 2001
• Who Moved My Cheese: Effective Methods of Dealing with Change, Educational Policy Fellowship Program at Whispering Woods Conference Center, 2001
• Planning for Change: Using Problem-Based Learning as a Tool for Improving Economic and Community Development at Community Colleges, Mid-South Community College Fellowship Program’s Leadership Retreat at Lake Tiak O’Khata, 2001
• Who Moved My Cheese: Effective Methods of Dealing with Change, Mid-South Community College Fellowship Program’s Leadership Retreat at Lake Tiak O’Khata, 2000-2001

Professional Memberships & Honors:
• University Professional & Continuing Education Association’s Committee, Recruit & Retain Southern Regional Members, 2011
• Presidential Selection, Compliance Certification Team for SACS Reaffirmation of Accreditation, 2011
• Presidential Standing Committee, Institutional Effectiveness Committee, 2009 - present
• Pennsylvania State University Outstanding Online Leadership Institute Selection, 2009
• Secretary, IHL Advisory Council on Distance Learning & Academic Outreach, 2008 - 2009
• Vice President, Phi Theta Kappa International Honor Society, 2007
• President, IHL Advisory Council on Distance Learning & Academic Outreach, 2006 - 2007
• Nominated, Outstanding Women of the Year, President's Council on the Status of Women, 2006
• Marquis Who’s Who in America, 2005
• Member, SLOAN-C Foundation 2005 - present
• International LERN Award, Exemplary Program, Elementary Education Distance Learning Program, 2003
• Member, ACHE, 2002 – present
• Member, LERN, 2002 – present
• Superior Annual Performance Review, 2001 - present
• Member, Phi Delta Kappa International Honor Society, 2000-present
• Member, Alpha Theta Chi Honor Society, 2000-present
• Nominated for Research Assistant of the Year, 2000
• Awarded Outstanding Female Graduate Student Scholarship, 1999
• Vice President, Sigma Tau Delta English Honor Society, 1998
• National Collegiate Honor Society, 1989
• Who's Who Among American College Students, 1989
• Who's Who Among American High School Students, 1986
• Governor's Leadership Award, 1986

References:
Bruce N. Chaloux, PhD
Director, Student Access Programs and Services and the Electronic Campus Southern Regional Education Board
404.875.9211, ext 240
bruce.chaloux@sreb.org or chaloux@mindspring.com

Mitzy Johnson
Associate Director, Office of Institutional Effectiveness & Research
Mississippi State University
662.325.6318
mitzy.johnson@msstate.edu

Marian Montgomery
Coordinator, Office of Academic Outreach
Mississippi State University
662.325.8029
mmontgomery@aoce.msstate.edu
Skills (2) Rating
Editing
Writing