Dana Callaway

Freelance Data Entry Freelancer & Blog Writer

Location:Amarillo, Texas, United States
2 Skills
**NOTE: Although my resume does not reflect this, I have written articles for my college, a few ads for Ford Focus, Customer Service workshops for two major companies & have been lauded for my writing by all of my professors. Literature was my first major and I hoped that I might be considered to take my writing skills out for a spin!

2217 POLK ST. #24
(806) 576-7138

Career Objectives
Interested in computer or accounting-related work.
Summary of Qualifications
-Typing 70 wpm w/ no errors
-10-key 200 strokes per min.
-Extensive Customer Service
-Teaching workshops in CS for both employees, reps, customers & vendors
Computer Skills
Typing Speed: 77 Words Per Minute
• Accounting Software (some Quickbooks, etc)
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Networking or Lan Software (Cisco, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint)
• Spreadsheet Software (Calc, Excel, etc)
• Web Design Software (FrontPage, Netscape, etc)
• Word Processing Software (Word, WordPerfect, etc)

Additional Computer Skills:
Lap link
Linux boxes

Work History

Apr 1, 2011 - May 31, 2011 Insurance Management Services
Accounting Assistant
-Bank Reconciliation

Mar 07, 2004 - Nov 21, 2006 Anderson Merchandisers
Team Leader
-Heavy Technical Support
-Managed call center with 40-70 employees
-Managed quotas and conducted weekly one-on-one interviews on how to improve quotas via call monitoring
-Taught Customer Service workshops
-Heavy Customer Service with both customers / reps

Jul 21, 1992 - Sep 18, 1996 Affiliated Foods Inc.
Buyers Asst. / Help Desk Mngr.
-Responsible for the daily operations of 5 buyers
-Buying/selling special products
-Writing weekly & holiday ads
-Running LINUX boxes in computer dept. in order to generate labels/books for customers
-Responsible for entering/checking all customer orders
-Heavy contact with retail customers/vendors

Mar 01, 1990 - Sep 14, 1992 Complete Data Services
COM Manager
-Responsible for running daily operations while owner was away
-Responsible for P/U, production & delivery of product
-Changing chemicals and keeping COM's clean

WTAMU - Canyon, Texas – Computer Science / Mathematics
Education Level: 3+ years college, technical or vocational school
Skills (2) Rating
Data Entry
Blog Writing