Freelance Technical Support Freelancer & Technical Project Manager

Location:Pretoria, Gauteng, South Africa
2 Skills
Tessy Antony

Oakdene , Johannesburg
Email : tessy.tom@gmail.com
Phone: 0114352937
Cell: 0726210033

Career Objective

• A progressive position where I can utilize my skills in a productive, enthusiastic and team oriented environment to reach self as well as my Employer's short and long term goals.

Educational Qualifications

• Bachelor of Engineering - Electronics & Telecommunication (2003 – 2007)
Sathyabama Institute of Science and Technology,
Chennai, Tamil Nadu, India
B E: Overall Percentage - 80%

• Masters in Engineering Management (2010-2012)
University of Johannesburg
Completed my final thesis on the topic “Risk management in IT projects” and awaiting results.


IT Project Coordinator March 2008 – June 2009
IT Client Services
Dubai, U.A.E
? Responsible for ensuring proper IT infrastructure set up at all new bank premises and renovation projects;
? Direct and manage project development from beginning to end;
? Define project scope and deliverables that support business requirements in collaboration with stakeholders;
? Documents and analyzes required information and data;
? Effectively communicate project expectations to team members and stakeholders;
? Generate cost estimates, budget and schedules;
? Review engineering drawing and data communication requirements;
? Maintain and review weekly project status reports and update as necessary;
? Ensure at final turn-over of a completed project to the management and
? General coordination and management of the group and project: financial, procurement, public relations and communications.

Service Support Engineer Sept 2007 – March 2008
Dubai, U.A.E


? Interacting with the clients on the calibration requirements and submitting quotations;
? Assisting the Senior Service Engineers for Calibration of instruments;
? Certifying the calibrated instruments and submission to the clients and
? Maintaining a record of calibrated instruments for future reference.

Software Proficiency

Languages : C, C++, JAVA, SQL
Operating Systems : MS Project, Windows 98, 2000, XP

Technical Trainings Undergone

Embedded Systems & PIC Microcontroller for a period of two months.
Certification in MS Project
Certification in ITIL V3


? Participated in conducting interviews in IT Client Services Department in Emirates Bank;
? Was appointed for conducting training for new staffs in IT Client Services Department in Emirates Bank;
? Distinction for ITIL v3 Foundation Exam in 2008;
? Have won first position in University Level Chess Championship during the year 2005-2006 and for Glass painting in 2006-2007;
? Was the Cultural and Sports Captain in Campus for Girls in 2006-2007 and
? Have been the board member in the Technical Symposium conducted by the University during the year 2006.

Research Topic in University - Risk Management in Information Technology Projects

Information Technology (IT) projects are typically accompanied by a wide variety of complex risks. The rapid rate at which technology is currently changing requires the use of updated processes for project risk management in the IT industry. My research identified the active management of risk by focusing on the causes of such risk and developing indicators to track project risk throughout all project phases. The research focused on Project Risk Management as described in the Guide to the Project Management Body of Knowledge (PMBoK®) Fourth Edition, detailing the tools and techniques needed to make risk management work in IT projects. The research in project risk management included the process concerned with identifying, analyzing, prioritizing and mitigating risk at regular intervals. Specifically, it focused on budget-related risks in order to reduce IT project failure due to budget overruns. Risk measurement and risk control was also incorporated to achieve a sustainable risk management system for IT projects. A private sector IT project was used as case study in order to apply the research in practice.

Personal Details

Passport No: G2114237
Age/ Date of Birth 27 / 10-09-1984
Nationality Indian
Marital Status Married
Driving License No: 408800032MSZ (Code B)