Education
Bachelor of Arts Degree in Professional Writing, Baylor University 2006-2009
Minor Concentration in Philosophy
Employment
Accounts Manager, Arbor Glen Apartments 2008-Current
Experience: Bill/tax payment, professional correspondence with tenants,
payroll, filing, data entry
Account Consultant, ThinkPets Inc. (Hired October 2010) Fall 2010-Fall 2011
Experience: Managing 250+ Veterinary accounts, client communication and Fall 2011
service, creating and adhering to a strict time schedule, clear phone and e-mail
communication, attention to detail/high level of accuracy, stress tolerance,
decision making, problem solving, providing Microsoft tech support,
extensive experience using practice management software and Excel
Head Cashier/Gift Lead, Barnes and Noble Booksellers Spring 2010
Experience: Customer service, monetary recap, cash register
management, product placement/layout, cumulative spreadsheet
maintenance, managerial responsibility of other employees
Editorial Intern, Seeds of Hope Publishers Fall 2009
Experience: Copy editing, layout editing, fact checking, feature writing,
Web site design/maintenance, Web-based writing, document formatting
Activities, Honors
Account Consultant of the Month (ThinkPets Inc.) February 2011
CHI’S Women’s Service Club (Winner of the Baylor University Hyden Award 2007-2009
2007, 2009) (Held leadership positions: Webmaster, Social Chair,
Parliamentarian, Historian)
Over 300 hours of volunteer work with the Waco Family Abuse Center, The
Salvation Army, Mission Waco, Friends for Life Retirement
Community, The Gospel Café, Habitat for Humanity, Meals on
Wheels, Caritas of Waco, Baylor University Student Programs, Art
Center of Waco
Pat E. Shipman Community Service Award Spring 2009
Maastricht International University Study Abroad Program Summer 2009