Dedicated technical professional with a Bachelors Degree and 12+ years of continuous technical experience in my field. I have demonstrated ability to work with teams, work under pressure, and be a problem-solver.
I am a motivated, flexible with proven successes with advanced technical systems. Talent for quickly mastering technology – Unix, DOS, WAN, LAN and Element Management Systems (EMSs) (including MS clients and interfaces) application implementation, upgrading, troubleshooting and management. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential materials. Excellent communication and people skills. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily adapt in difficult situations to get results working with technical teams and vendors to resolve issues expeditiously.
Skills Summary
• Application Mgmt
• Project Mgmt
• Enterprise Networks
• Documentation
• Unix and DOS OS
• LAN, WAN
• Scheduling
• Outage Mgmt
• Vendor Liaison
• Disaster Recovery
• Routers and Routing
• Professional Presentations
• Microsoft Suite Apps