Alisha Mckinney

Freelance Retailing Freelancer & Customer Response Freelancer

Location:Middletown, Delaware, United States
2 Skills
Alisha McKinney

Objective: To seek employment that will enhance my skills and knowledge


Jan. 2010-July 2011 Abigail Family Medicine, LLC Newark, DE
Billing Associate/ Receptionist
• Billed insurance companies for patient visit (secondary)
• Reviewed rejected medical claims
• Posted payments from insurance companies
• Scheduled appointments for patients
• Filed patient medical records
• Answered incoming phone calls and took messages

Sept. 2008- Present Wal-mart Middletown, DE
Customer Service /Money Center Associate
• Assisted customers with store needs/ questions/ concerns
• Provided customers with refunds/ exchanges with un-wanted products
• Helped staff as needed

Sept. 2008- Dec. 2008 Biotechnology Institute Newark, DE
Laboratory Assistant for plant and soil sciences
• Prepared plants and media for plant experiments
• Set-up lab areas with supplies
• Inventoried supplies for lab
• Cleaned up lab area

Jan 2008 Bob Carpenter Sports Building Newark, DE
Cashier (temporary)
• Provided students with equipment necessary for activities
• Supplied students with fitness passes for exercise classes
• Escorted clients to appointments

Aug. 2006-Dec. 2008 Public Safety Newark, DE
Student Police Aide
• Patrolled campus grounds
• Secured /opened buildings
• Provided non-emergency medical ******* around campus/ hospital
• Signed guests into dorms
• Contributed to campus events

Jan. 2006-May 2006 Lieberman’s Bookstore Newark, DE
Sales Associate
• Helped maintain inventory for textbooks
• Accommodated customers with information for school supplies

Sept 2005-Dec 2005 Innovative Consultants, LLC Newark, DE
• Provided customers with credit report information


Aug. 2004- Dec. 2009 University of Delaware Newark, DE
• B.A Biological Sciences (not completed)


Sept. 2005-Dec. 2006 University of Delaware Newark, DE
Students Centers Programming Advisory Board (Scapb)
• Assisted with daily events

Aug. 2004- May 2008
Nucleus Program/ Each One Reach One
• Mentored freshman in daily and academic activities


Sept. 2008- Dec. 2008 University of Delaware Newark, DE
Physical Therapy Clinic Aide
• Worked with patients on daily routines
• Assisted therapists with patient needs

May 2008
Relay for Life
• Showed support and encouraged runners
• Helped set up rest areas
• Provided meals for participants

Sept. 2006- Dec. 2006
UD Dorm Partnership for Boys and Girls Club
• Mentored children academically and with daily activities


Organizational, Multi-task, Basic computer- Microsoft tasks, Time management

Skills (2) Rating
Customer Response