Harold Moses

Freelance Technical Writer & Editor

1250
Location:Little Rock, Arkansas, United States
Profile:https://www.freelanced.com/haroldmoses
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Harold W. Moses II

500 Napa Valley Dr. Apt. 1014
Little Rock, AR 72211
501-352-7561
haroldwebstermoses2@gmail.com

Objective: I will use my experience and training as a technical writer to be an ideal liaison between any Subject Matter Expert and any end user.

Education: B.A. Professional Technical Writing University of Arkansas Little Rock; M.A. Professional Technical Writing Student—UALR

6 years Technical Writing
2 years Software Documentation
1 year jQuery
5 years HTML
2 years CSS
3 months Confluence
3 years Jing/Camtasia/Captivate
2 years RoboHelp
10 years Microsoft Suite
3 years Document Design
1 year Video Game Design
2 years Visio
1 year Construct 2
1 year Grant Writing
3 years Adobe Creative Suite used in Document Design, Web Page Design and Video Game Design
1 year XML
1 year DITA
3 months Oracle PL/SQL documentation
1 year Wiki markup
C++ Certification
3 year Technical Editing
1 year Style Manuals
Attention to detail
Excellent public speaking and listening skills

Technical Writing Samples:

*RoboHelp System for Adobe Captivate 7: http://ualr.edu/hwmoses/Basic_Video_Recording_with_Adobe_Captivate_7/

*Style Manual: http://calaisforeststylemanual.weebly.com/

*Video Tutorial Project: http://www.youtube.com/watch?v=T-K1fVEIeNI

*RoboHelp System for Microsoft Publisher: http://www.ualr.edu/kmkuralt/publisher_project/Designing_Effective_Documents_in_MS_Publisher.htm

*Webpage Project: http://ualr.edu/hwmoses/W4W/chapter2/completelounge/tableofcontents.html

*Video Game Project: http://ualr.edu/hwmoses/rings_of_saturn/

*Writing Sample: http://rhetoricaltheory.weebly.com/

Work History:

Hilton Worldwide IT April 2014 to Present
Implementation Specialist
Conducts WebEx Webinars for MeetingBroker

Labor Ready January 2012 to Present
General Laborer
Assignments include roofing, load and unload, light industrial etc.

UALR Information Technology Services August 2011 to October 2011
Technical Writer
Worked with Altasia Confluence content management system
Created a standard documentation style manual for all online and print deliverables
Updated SOP's; Wrote and edited Wiki-pages
Worked with the Application Support team to document the PL/SQL programming standards for the department

Verizon Wireless/Alltel January 2008 to July 2011
Customer Service Representative/B2B sales/Technical Support
Developed problem solving and technical troubleshooting skills
Took a proactive role by creating a ‘doorway’ for the company intranet system that saved the company time and money
Created a training presentation to help improve fellow customer service rep. sales
Professional References:

Nathan Nolen
PMO DEV U.A.L.R ITS
501-765-6941
NXNOLEN@UALR.EDU

Dr. Karen Kuralt
Software Documentation Professor
501-569-8334
KMKURALT@UALR.EDU

Dr. Joe Williams
Game Design Professor
501-569-8313
JJWILLIAMS@UALR.EDU

Dr. David Fisher
Professor of Digital Rhetoric Emory University
D.D.FISHER@EMORY.EDU
Skills (2) Rating
Technical Writing
Editing