MTCIA / Kush Magazine 2010-2012
Experience in light non-profit bookkeeping, database creation and upkeep, membership coordination and mailings, note keeping, and general office organization. Assisted with developing print materials and designed graphics for multiple t-shirts, advertisements, and brochures. Organized spreadsheets of advertisers, and potential advertisers. Contacted clients and organized and executed contract meetings.
Answered phones and aided patients with scheduling appointments, answered customer questions, directed phone calls to other management, assisted with technical issues. Designed advertisements and logos for a variety of publications nationwide. Trained new employees on proper phone etiquette and procedure, supported new employees in discovering solutions to complex customer issues, assisted with development of office policy and procedure manuals.
Big Brothers Big Sisters 2009-2010
General office administration including; organization, printing, making copies, answering and directing phone calls, scheduling and organizing appointments for staff, volunteers, and children. Alphabetized files of children and volunteers. Helped to expand the community based 2-4-1 Program through seeking new donors in the community.
Curry Health Center [Missoula, MT] 2008-2010
Alphabetized all archived and current medical charts. Disposed of archived medical charts in accordance to state and federal law. Sorted medical charts, organized lab work, assisted medical reception employees in searching for lost or archived charts. Responsible for minor housekeeping, directing phone calls, document shredding, and training new staff members on proper medical office procedures.
Taco Del Sol [Helena, MT] 2006-2008
Consistently maintained a positive attitude, friendly demeanor, and warm smile while serving customers. Trained and managed staff members, assigned tasks, and coached individuals on procedure and policy. In constant contact with manager and business owner voicing the concerns and opinions of other employees. Prepared and served an assortment of food and drinks to guests. Educated in proper beer and wine serving. Responsible for cash register operations, bank deposits, nightly financial reports.