Paula Melvin

Freelance Technical Writer & Project Manager

1305
Location:Charles Town, West Virginia, United States
Profile:https://www.freelanced.com/paulamelvin
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Experienced in editorial management, documentation management and control, quality assurance, writing, editing, proposal writing and editing, layout and design; expertise in editorial style guides, templates, and formatting. Ensured System/System Development Life Cycle (SDLC) and Government compliance. Established SharePoint administration and management. Editorial management using documented repeatable processes and procedures. MS Word, PowerPoint, Excel, Visio, Project. Active Secret Clearance.

Experience

Technical Writer/Editor | ESS | Frederick, MD | 07/2011 – 11/2011
On-site Writer/Editor on US Army Medical Devices Projects at Ft. Detrick, MD:
· Wrote, edited, and reviewed Information Documents and Technology Transfer Agreements.
· Created Standard Operating Procedures template.
· Reviewed MS PowerPoint Presentations for consistency in format and spelling.
· Reserved conference rooms and sent out meeting invitations via MS Outlook.
· Delivered monthly reports of work accomplished.

Senior Technical Editor | QualX | Vienna, VA | 11/2010 – 4/2011
On-site Sr. Editor for US Navy Joint Task Force National Capital Region Medical Program (JTF CapMed) at the National Naval Medical Center, Bethesda, MD:
· Reviewed and responsible for quality assurance of three Jr. Editors’ issuances (policy documents).
· Translated DOD issuances into JTF CapMed issuances.
· Ensured established formatting and document standards of issuances.
· Interacted with authors of JTF CapMed issuances.
· Collaborated with team members to ensure accuracy, clarity, coherence, and consistency.
· Performed as a team leader, member, and independently, with only general directions and minimal guidance, and with changing deadlines and priorities.
· Established internal workflow with team members.
· QA’d “yellow folder” deliveries.
· Delivered weekly reports of work accomplished.

Technical Writer/Editor | CACI | Ashburn, VA | 04/2009 – 06/2010
Off-site Technical Writer/Editor for US Army National Ground Intelligence Center (NGIC) Harmony DOMEX Program:
· Wrote, copyedited, formatted, and QA’d technical documents to conform to documentation standards for client delivery.
· Interacted with project personnel to produce functional/system requirements, release notes, user manuals, to meet the Army’s business requirements.
· Collaborated with team members to ensure accuracy, clarity, coherence, and consistency.
· Worked on complex projects as a team member and independently, with only general directions and minimal guidance, and with changing deadlines and priorities.
· Uploaded documents into SharePoint.

Technical Writer/Editor | Computer Merchant | Falls Church, VA | 10/2008 – 1/2009
On-site contract Sr. Technical Writer/Editor for CSC/General Dynamics IT security audit project (based on NIST documentation):
· Wrote, copyedited, formatted, and reviewed technical documents to meet project styles and editorial standards for client delivery.
· Wrote and edited processes for IT infrastructure security controls to meet client’s business needs.
· Collaborated with authors to ensure accuracy, clarity, coherence, and consistency.
· Identified insufficient, unnecessary, or conflicting details in written or verbalized processes.
· Uploaded documents into Lotus Notes 7.

Technical Writer/Editor | RCM Technologies | Rockville, MD | 11/2007 – 8/2008
On-site contract Sr. Technical Writer/Editor for MedImmune, Inc.:
· Worked on highly complex assignments. Planned, wrote, edited, rewrote, and/or formatted technical and non- technical materials for accuracy, clarity, coherence, and consistency, and adhering to accepted standards of editorial practice.
· Rewrote material and worked with originator(s) to affect necessary correction(s) and modifications. Subject to tight and/or changing publication deadlines.
· Worked on simultaneous complex projects both as a team member and independently, with only general directions and minimal guidance, and with changing deadlines and priorities.
· Developed accurate work effort estimates and timelines for completing documentation tasks; completed assignments on schedule; provided management with status of activities and projects.
· Uploaded documents into SharePoint and managed status values in SharePoint.

Project Manager | Unisys, Federal Systems, TSA Bridge | Reston, VA | 1/2006 – 11/2007
Promoted from Technical Writer 1 to Project Manager 4
Documentation Program Manager/Sr. Technical Editor on Transportation Security (TSA) Administration Bridge Program (Program Management Office:
· Analyzed client’s business needs and implemented templates, style guides, and process documents to meet those needs.
· Integrated Technical Services Directorate (TSD) SharePoint Engineering and Operations sites; analyzed business needs to design initial site layout and progressive designs.
· SharePoint Administrator and Document Manager for TSD per Configuration Management requirements.
Sr. Technical Editor (TSD Engineering):
· Edited and delivered 182+ deliverables to Government (TSA and Department of Homeland Security).
· Maintained documentation control procedures to meet Government business needs.
· Ensured top-quality, C&A/SDLC-compliant documents delivered to clients through Unisys Contracts office.
· Wrote, copyedited, formatted, and QA’d technical documents to conform to documentation, program/project styles, and editorial standards for Government delivery.
· Maintained program-wide SDLC templates and standards/style guides.
· Interacted with project personnel on a daily basis to produce project reports, project plans, user manuals, interface, tool, process, CMMI, design, security plans and C&A risk assessments, as-built, installation, and test documents to meet client’s business requirements.
· As proposal team member, wrote/edited sections for 3 separate bids for DHS/TSA program management contract.
· As proposal team member, wrote/edited sections for TSA task order response.
· Uploaded documents into SharePoint.

Lead Technical Editor | Unisys, Federal Government Group, ITMS | Reston, VA | 9/2002 – 3/2006
Lead program Technical Editor on Unisys/TSA/DHS ITMS Program (Program Management Office:)
Maintained documentation control procedures.
· Ensured top-quality, C&A/SDLC-compliant documents delivered to TSA/DHS clients through Unisys Contracts office.
· Wrote, copyedited, formatted, and QA’d technical documents to conform to documentation and program/project styles and editorial standards for Government delivery.
· Created and developed program-wide SDLC templates and standards/style guides.
· Interacted with project personnel on a daily basis to produce project reports, project plans, user manuals, interface, tool, process, CMMI, design, security plans, C&A risk assessments, and installation documents.
· Uploaded documents into SharePoint.

Lead Technical Writer/Editor | Unisys, Federal Government Group, INS/RMS | Reston, VA | 9/2001 – 9/2002
Lead Technical Writer/Editor for Unisys-Siebel US Immigration & Naturalization Service (INS) and Range Management System (RMS-Air Force) projects:
· Defined documentation processes and procedures.
· Lead/coordinated testing, wrote test cases, and conducted system tests on RMS project.
· Interacted with project personnel on a daily basis to produce project reports, project plans, user manuals, interface, tool, process, and installation documents.
· As proposal team member in corporate federal business management office, wrote/edited sections for various task order responses.

Technical Documentation Specialist | NIC Commerce | Reston, VA | 12/2000 – 6/2001
As QA team member, lead Technical Writer/Editor for all test documentation:
· Wrote, edited, and formatted business process and technical documents and deliverables to conform to company styles, standards, and business requirements.
· Created, defined, and refined company templates, styles, standards, and procedures.
· Interacted with other department personnel on a daily basis to develop user manuals, tool, design, specifications, interface, requirements, process, installation and operational, system overview documents and architectural diagrams, for internal and external use.
· Managed office files and documentation configuration management/coordination.

Technical Writer/Editor | Applied Data Systems | Vienna, VA | 3/2000 – 12/2000
On-site contract lead Technical Writer/Editor for Hoovers.com website:
· Wrote, formatted, and edited technical documents: User manuals, site utilities and tools, design, interface requirements, process documents, system overview, and system architectural diagrams.
· Managed office files and documentation configuration management/coordination.
· Created and refined document templates, styles, and procedures.

Technical Writer/Editor | Netplex | Reston, VA | 11/1999 – 3/2000
On-site contract Technical Writer/Editor for Unisys Corp. on U.S. Department of Agriculture Rural Utilities Service full life-cycle software development projects:
· Wrote, formatted, and edited technical documents: User manuals, detailed design documents, business and processing requirements documents, installation and operational documents, development standards document.

Education
M.S., University of Missouri — Journalism, News Editorial, Science Writing, Broadcast.
B.J., University of Missouri — Journalism, News Editorial, Science Writing.