Jessie M Dryden

Freelance Writer & Creative Writer

Location:Ballwin, Missouri, United States
2 Skills

? 720-560-1122 ?

A talented researcher with 10 years of intense academic writing and community research.

Conducted Colorado’s first study on Domestic Workers,
Lead researcher for OSHA Grant on Day Laborers
Compelling and intriguing rhetorical skills
Diligent and exceptional ability to multitask in high pressure environments
Highly developed training, leadership, and communication skills

OSHA Research and Development El Centro Humanitario October, 2010-June 28, 2011
-Developed survey for Occupational Health and Safety (OSHA) of Day Laborers and Domestic Workers in Denver
-Organized a research team of 17 graduate students to conduct the assessment survey
-Conducted background research for OSHA needs assessment
-Analyzed and recorded survey results
-Developed curriculum for OSHA classes for low-literacy, Spanish-speakers
-Updated and redesigned El Centro’s website
-Created grants calendar and active grant writer
-Developed fundraisers and fundraising strategies
-Outreach and community organizing with Domestic Workers Community Advisory Board and CO Domestic Workers’ Alliance

Domestic Workers’ Campaign Liaison El Centro Humanitario/CU Denver October, 2010 – May, 2011
-Theoretical research on domestic workers for first domestic workers’ study
-Created survey for domestic workers assessment
-Outreach and community organizing
-Conducted Survey and in-depth interviews with domestic workers
-Analyzed results and presented statistical findings
-Planned and successfully executive press release for study, received international and widespread attention
-Spearheaded Colorado Domestic Workers’ Rights Community Advisory Board, members included Chief Magistrate of the Equal Employment Opportunity Commission
-Coordinated the national survey for the National Domestic Workers Alliance in Colorado
-Created and acted as a resource to the Colorado Domestic Workers’ Alliance
-Developed strategic plans for outreach and created flyers, press releases, and radio announcements
-Participated in the development of legislation for Domestic Workers’ Bill of Rights

Teaching Assistant University of Colorado Denver/Department of Political Science January, 2011-May 18, 2011
-Created lectures for an Introduction to Political Science undergraduate class
-Assisted students with creative writing regarding policy recommendations for the final paper
-Lead class discussions and political protest field trips
-Led a walking tour of Denver to discuss how politics shapes a city’s landscape and architecture
-Created a game called “Fascism” to discuss issues with immigration
-Used art in political posters as a way to understand political science

Graduate Assistant University of Colorado Denver/El Centro Humanitario January, 2010 – August, 2011
-Assisting Dr. Tony Robinson
-Domestic workers and public policy development thesis- Domestic Workers’ Bill of Rights
-Survey analysis conducted in Denver/Colorado
-Managed interviews of domestic workers’ testimonials
-Currently compiling a public education campaign and report on domestic workers in Colorado
-Developing theory based on survey findings for journal article completed in May, 2011

Contract Specialist NICE Systems Inc, Denver, CO February 2007—February 2009
-Create/Customize service maintenance agreements for NICE Customer ranging from $10k – over $100k, $68million in 2008 revenues
-Manage email and phone queue for all incoming requests for internal and external customers
-Create and verify warranty entitlement in Oracle database, based off sales order
-Prepare and modify complex sales quotations for an established customer base/ $18 million in bookings for Q4
-Assist Sales director with research and analysis on our top customers accounting for 30% of business
-Manage client relationships and work effectively with 30 - 60 assigned accounts per quarter achieving maintenance revenue targets.
-Perform client inventory analysis and update the database systems to research and uncover new revenue opportunities within existing accounts.
- Time and Materials invoicing specialist/accounts payable and receivable accounting for $1 million in projected revenue
-Manage Dealer accounts and interface with outsourced contracted labor team of six people
-Work with dealers to identify maintenance business and other product/solutions sales opportunities
-Executed government contracts and procurement bids for maintenance renewals

October 2006—March 2007 Strategic Programs Inc Denver, CO
Exit Interviewer
-Conducted outbound calling to collect data for human resources researchers, averaging 100 calls and 8 surveys completed per 4 hours—exceeding team’s goals.
-Recognized for concise and pertinent notes for qualitative data
- Received commendations from management for client management with high quality scores
-Customer service, used mediation skills to convince employees to participate in the survey, this data was used by employers to improve employee satisfaction
-Highest call volume and surveys taken semi-annually


University of Colorado at Denver Master’s in Political Science Graduated June, 2011
Project: Constructing Policy Through Storytelling: Examining the Narrative of the Domestic, Migrant Worker in Denver.
Activities: Graduate Student Association, Alternative Political Thinking Club, Undergraduate Tutor for Urban Empirical Research and Writing Assistance
Cumulative GPA (not final): 3.87

Regis University Denver, CO BA in Peace and Justice BA in Sociology Graduated 2006
Activities: Founder of Sociology Club, Contributing Reporter for the Regis Highlander, Certified Mediator
Academic Honors: Magna *** Laude, Dean’s List

DePaul University Chicago, IL
Activities: Led political activism and social justice awareness on campus
Academic Honors: Dean’s list

--Computer Skills: Lotus 1,2,3, Microsoft Office, Access, Oracle, Microsoft Publisher.
--General office duties, such as filing, mail, writing, data entry, and able to handle multiple phone lines, as well as sales and promotional skills.
--Qualitative/Quantitative Data Analysis
--Grant Writing training
--Advanced mathematical skills
--Bilingual: English (mother tongue) and French (intermediate verbal and written), Spanish (beginner), German (beginner)
--Trained editor: Regis and DePaul Universities’ writing centers.
--Trained public speaker and lecturer
Associations & Community Activities

--Trained mediator, interpersonal conflict studies Regis University
--Introduced international students to American culture as International Host 1trimester
--Led political awareness movements on DePaul and Regis University campuses 4 years
--Conducted research on US immigration policy for two years
--Interviewed contracted Spanish-speaking employees (use of translator) at Regis University for article on the Visible Work of the Invisible Worker (human dignity in all labor) published thesis.
--Contributing Reporter to Regis University Highlander
--Master’s in political science, thesis published—first every study conducted on domestic workers and implications for policy development and identity-based coalitions
Skills (2) Rating
Creative Writing