Danielle Brice

Freelance Data Entry Freelancer & Secretary

Location:Kansas City, Missouri, United States
2 Skills
I live in Gladstone (Kansas City) Missouri, a massage therapist.
Danielle Brice
Gladstone, MO 64119 • • azariahmarie@yahoo.com

Sales and Service Associate
Customer service, retail/sales representative

Over 14 years of experience in customer service, retail and sales. Highly personable and professional in service to public. Recognizing the needs of the job and marketing strategies for the company.

Qualifications Summary:

? Strong skills, pays attention to detail.
? Perceptive and sensitive listener, skilled in assessing needs.
? Fast learner with a wide range of practical skills.
? Remains calm and works well under demanding conditions.
? Customer support and effective interpersonal communication.
? Conscience of customers’ needs.
? Expertise in resolving escalated customer service issues.
? Dependable and hard working; gets along well with colleagues
? Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access and Microsoft Outlook).

• Register, cash management • Effectiveness in presenting product
• Outbound Sales • Clerical office knowledge • cultivating repeat business
• Knowledge in POS System • effectively manage business accounts


• Awarded for outstanding customer service and sales 2 years in a row (Hertz Car Rental).
• Doubled repeat business for Hertz Local Edition in Leavenworth, Ks


Hertz Local Edition Hertz Corporation 2007-2009
.Sales and Service Associate
• Serviced the needs of customers renting vehicles, answering questions, making sure vehicle was properly maintained.
• Answered phones, made reservations, worked with insurance companies and car dealerships. Worked with local and out of state business customers.
• Cleaned vehicles regularly, transported vehicles, outbound sales, managed store for six months on my own.

Maintained focus of customers and cultivated my knowledge of sales and management skills learned on each job.

The Paradies Shops in KC at KCI Airport 08/2005-11/2006
Sales Associate
• Register and money management
• Gift/collegiate/collectors memorabilia
• Customer service (shuttle/bus/limousine services, hotel, restaurant and city attractions)
• Worked in MSNBC, Jazz and bookstore

Leavenworth Country Club Leavenworth, KS 03/2004-09/2004

Proshop Attendant

• Customer service to club guests
• Setup golf carts, members’ clubs, tees, towels and menus
• Sold golf merchandise (golf balls, tees, hats, t-shirts, jackets, etc.)
• Register/gift certificates/money management
• Tournaments
• Open/closing proshop


Leavenworth High School 1996-2000
High School Diploma

Kansas City Kansas Community College 2000-2005
Associates in Liberal Arts degree
Nominated and awarded National Dean’s List in 2005

Heritage College 2008-2010
Associates in Occupational Therapeutic Massage
Skills (2) Rating
Data Entry