Lisa Hopson

Freelance Screenwriter & Writer

Location:Fairborn, Ohio, United States
2 Skills
My Mission is to work from home

IBM Mainframe and AS400, NT, Exchange and UNIX servers

Software and Databases:
ACF2, RACF security packages, CLAS, QMF, MS Exchange 5.5 and 2003, Pharos Companion work flow, Tivoli Services Desk (TSD), Problem and change management, MS Excel, work and Lotus Notes

I solely kept our unit audit ready and compliant due to consistently clean annual and quarterly revalidations of support personnel and account access on client servers and mainframes
I wrote manuals for mainframe security and Tivoli Service Desk processes.

Independent distributor of telecommunication services
Sale telecommunication services to clientele, train and inspire other Independent distributors, give presentations, and network with other business owners.
June 2008 to present

IBM Global Services
Project manager for a broadband project
Oversaw a project that added 1500 third party physicians into specific AstraZeneca drug trial databases
March 2008 to June 2008

IBM Global Services
Network Systems User Security supporting AstraZeneca, Blockbuster and Viacom
Executed daily Active Directory, AS400, Mainframe Tivoli Server Desk, UNIX and MS Exchange access requests
Created and documented a troubleshooting procedures for the Tivoli Service Desk for both problem and change management
Trained user community in using Pharos Companion, an in house database for network access
Executed revalidation procedures utilizing RACF, CLAS, and QMF for all Active Directory, Mainframe, AS400, and UNIX access for IBM support personnel
Feb 2001 to March 2008

User Administrator
Wrote IBM Mainframe security procedures
Executed daily ACF2 security requests for access to TSO, IMS, CICS, DB2 and SAP data
Recommended and executed improvements to ACF2 rules for the user community
Worked with ACF2 security programmer to develop automated access reports for the user community
June 1989 to Feb 2001

Salem Community College
Associates in Business Administration and Computer Science
June 1986 – June 1989
Skills (2) Rating