Jody R. McKinzie
5702 Oakton Ct.
Sarasota, FL 34233
(941) 928-5639 (Tel.)
OBJECTIVE- To be considered for a Senior Unix/Engineering Position.
Over 13 years experience designing, implementing, documenting, monitoring, troubleshooting sophisticated UNIX information systems including HP-UX, Red Hat Enterprise Linux, Solaris and Windows environments.
Expert knowledge in Red Hat Enterprise Linux troubleshooting, supporting, monitoring, system design and High Available clustering.
Proven ability to plan and implement complex UNIX systems leveraging high available clustering technology to ensure that essential business infrastructure support equipment is never down.
Over 7 years experience with Network Storage technologies such as SAN and NAS (Typically EMC and Network Appliance).
SKILLS AND TECHNOLOGIES-
Project Management: Technical Team Leader, Vendor, Relations, Project Relations, Management, Documentation, Budgeting.
Office Automation: MS Office, MS Project, MS Exchange Server, VB .NET, PERL, LWP
UNIX Versions: HP/UX 11.11 and 11.23, Sun Solaris, RHEL, AIX, LPARS/NPARS.
UNIX Skills: Shell Scripting, Performance Tuning, Networking, Security Audits, PERL, PHP, SOAP, LWP, MC Service Guard, Oracle10g RAC
Non-UNIX: Windows, Exchange Server, Cisco, PHP, PERL, Web Services (SOAP), IIS, SharePoint.
Networking Skills: Plan, design, maintain, helpdesk management TCP/IP, Ethernet (Wireless/wired)
Network Equipment: Gateways, Routers (Cisco), Switches, Network Appliance, SAN
Security: KeOn, Etrust (Seos), NIS+.
Database: Sybase, MSSQL, MySQL, Oracle.
Storage: EMC Clarion, Hitachi, Network Appliance, XP2000/XP24000 X9300 Storage Gateway
Senior UNIX/Storage Administrator
The Zenith, Sarasota, FL April 2011 – Present
Effectively implemented Enterprise solutions for Disaster Recovery for over 140 UNIX servers within the first few weeks of employment.
Engaged as subject matter expert in the Southeast and consistently advised senior personnel of project plans, processes and procedures.
Senior Systems Analyst
Citigroup, Tampa, FL October 2006 – April 2011
Overall responsible for Citigroup Financial Systems and applications spanning the globe which utilizes and MC Service Guard cluster running on HP-UX 11.11 and RHEL.
Demonstrated ability to create Group changing policies by implementing scripts and policies to automate tedious processes resulting in increased efficiency and productivity.
Created integration systems that enabled audit and data collection to be automated saving 25% man hours per day resulting in improved business process.
Worked with the production support and development teams to triage issues, identify defect fixes and deploy releases into the production environments.
Collaborate with business customers to document customer service level agreements and effectively organized the production schedule and resources to ensure that SLAs are met or exceed project deadlines.
Responsible for all system performance including networking, backups, SAN, NAS, and load balancing using LSF.
Experience setting up NPAR/LPARS for virtual instances to reduce overall datacenter footprint.
Took over new Red Hat implementation which consisted of building over 300 servers from the ground up and setting them up in various High Available clusters and developed a standard build from which all servers would be held to.
Over 5 years developing and documenting UNIX and Linux systems resulting knowledge being shared which ultimately results in less downtime.
Developed Contingency of Business plan which utilizes Network Appliance snap-mirroring technology to mirror data from one strategic data center to another.
Developed Veritas Netbackup policies and procedures for over 400 for multiple server platforms.
Supported several VMWare instances including a RHEL Training lab which we built for training purposes.
Experience with network monitoring solutions such as HP OpenView and Tivoli.
Supported Procure to pay application suite running on Solaris 8 and 10.
Supported Databases such as Sybase and Oracle in an Enterprise environment.
Re-engineered disaster recovery plans and contingency of business scenarios to ensure data is not lost should the production data center be lost due to any disaster.
UNIX System Administrator
Ajilon Consulting (Consultant for Citigroup), Tampa, FL August 2005-October 2006
Created and implemented design procedures that increased efficiency, accelerated customer satisfaction, and slashed error rates.
Administered and maintained HP-UX High-Available clusters using Service Guard cluster management software.
Dedicated team member who thrives on learning and rising to challenges with enthusiasm.
Demonstrated excellent communication skills while troubleshooting and repairing Storage Area Networks (SAN), resulting in 0% data loss for business critical systems.
U.S. Navy, Norfolk, VA June 1998-May 2005
Information Systems Administrator/Manager
Managed HP/UX and Solaris Server, clients and overall UNIX and Windows network infrastructure including all Security aspects, Hardware Upgrades, Software Upgrades, and Router and Switch issues.
Developed seamless end user relationships by developing a trouble ticket system that streamlined daily activities resulting in over 50% less man hours while also limiting telephone calls for repairs.
Provided customer support for various applications such as: Black Berry, Printers, E-mail issues, MS Office Problems, basic computer network support, and standard hardware issues for UNIX workstations, as well as, Windows Workstations.
Windows NT/2000/XP, Sybase, and a blown fiber background.
Managed security for three entirely different networks all with various security levels by using various network security tools such as: spoofing, password cracking, router analysis, and server port analysis.
Managed the design, development, implementation and maintenance of large Local Area Networks (LAN) which contained over 1500 workstations, 20 HPUX UNIX servers, 10 Windows NT servers, 5 Exchange Servers, 7 Cisco Routers, and several switches, which operate using Asynchronous Transfer Mode (ATM) and Gigabit Ethernet.
Provided intensive support during system catastrophes, including an issue with the hard drive on a message traffic database, continuing support for close to 60 hours in order to correct the issue with no loss of data.
Supervised an entire work center while serving as an E-3, overseeing more senior staff (E-5).
Sole supporter of UNIX/Windows servers and network.
Installed and configured OS, web servers, SMTP, POP and IMAP servers, configured web interface to mail, Real Audio server, NNTP, DNS, and desktop support.
Load balanced across multiple network links using Linux "iproute2" tools.
Shell, PERL and CGI scripting. Developed large training website and administered web servers.
Built and maintained network services: web, extranet, mail, HTTP-based upgrade services for appliance customers, IT help site, DNS, customer support site.
University of Phoenix 2006-June 2008
Masters in Information Systems Management
Strayer University, Tampa, FL 2002-2006
Bachelors of Science in Information Systems
Courses included: business math, marketing, communications, and human relations, Java, VB .NET, C++, C, SQL, Database Management, System Analysis, and Statistics.
Red Hat Training, Tampa, FL 2010
RH142 – Linux Troubleshooting and Tools