Sushma Singh

Freelance Hindi Translator & Database Expert

Location:Petersfield, Hampshire, United Kingdom
2 Skills
Sushma Singh
45 Dinwiddie Street, Glasgow G21 2AW
Tel: 0141 7709088 Mobile : 07404847333

Personal Profile

An experience Customer service assistant with a professional manner and a hands-on approach. Confident decision maker with a genuine desire to help and please others whilst balancing customer and business priorities. Productive and administration skills
And meticulous attention to detail

• Good Customer service skills
• Good Communication skills
• Flexible approach to work
• Ability to work productively as part of a team or on own initiative.
• Ability to meet strict deadliness and priorities high work loads
• Having a professional manner with an emphasis on hospitality and guest service
• Calm efficient and organized
• Good at meeting target
• Good time keeping records and reliable

Employment History

July 2010 - Present Catering Staff Lindley Group Glasgow
Celtic Park Stadium Glasgow
Presently working with Lindley Group Catering is the market leader at sports venues with over 40 years' experience of delivering excellent customer service
• Welcoming the customers with proper verbiage and probing for their food orders politely
• Taking order for food and drink
• Serving and preparing order
• Preparing hot food (Chips, Burgers, Hotdog, Pizza)
• Cash handling at the till
• Taking payments from customer in form of cash or credit cards
• Seen as the major interaction point between customer , dealing with quires and complaints
• Stock controlling
• Uncommon ability of identifying invalid and fake currency, effortlessly
• Making surface area clean and tide.

September 2010 – Present Street Promoter Shortlist/Stylist Magazine Glasgow
McKean Distribution Ltd Glasgow
Responsible for ensuring a consistently high standard of presentation in the street promotion. Responsible for sales and distribution of Newspaper and Magazine on the street.
• Special promotion for Shortlist/stylist Magazine in Glasgow, Aberdeen and Edinburgh
• Welcoming the customer with a friendly and in respect manner
• Taking payments from the customer
• Updating the customer with promotion and offers provided by the company
• Focused on maximizing the company’s sale
• Maintaining accurate records of all sales and activity report

Nov 2010 – Nov 2011 Sale promoter Lebara Glasgow
The Lebara Group is one of the leading telecommunication company was founded in 2001
• Welcoming the customer with a friendly and in respect manner
• Updating the customer with promotion and offers provided by the company
• Focused on maximising the companies sale
• Maintaining accurate records of all sales and activity report

Sept 2007-March 2010 Personal Assistant Indian Postal Department
(Ministry of IT & Communication)

• Responsible for attending calls and taking dictation in shorthand both english and Hindi.
• Responsible for all company secretarial functions, duties and responsibilities. Organizing, preparing agendas for, and taking minutes of board meetings.
• Monitoring changes in the business legislative and regulatory environment. Providing advice to colleagues and senior managers on administrative matters.
• Maintaining statutory books i.e. registers of members, directors and secretaries. Updating and maintaining all licences and Companies House records. Dealing with correspondence.

Education and Qualification

Present BBA (2nd year) from University of Wales, UK
2005 Passed Bachelor of Arts (2:1 Honors) University of Calcutta, Kolkata India
2002 Passed Higher Secondary (Arts) West Bengal Board of Secondary Education, Kolkata India

Additional Information
Strong organisational and time management skills. In depth knowledge of secretarial software, Outlook, Microsoft excel and Word. Excellent technical Excellent presentation, interpersonal & communications skills - both written & oral.

• Computer skill
• Lanuages skill
• Diploma in Computing (MS Word, Excel and Internet)
• Diploma in Sort Hand & Typing (English and Hindi )


1. Mr. Paul Mckean 2. Ms Suzane
Designation: CEO Designation: Supervisor
Mckean Distribution Ltd Lindley Catering
Mobile: 07877191401 Mobile: 07919123569
Skills (2) Rating
Hindi Translation