Danielle Epstein

Freelance Word Processing Freelancer & Event Planner

Location:East Lansing, Michigan, United States
2 Skills
September 2010 - Present
Michigan State University
East Lansing, MI 48824
Concentration: Hospitality Business
GPA: 3.2159 / Hospitality Core GPA: 3.3333
Expected Date of Graduation: Spring 2013
September 2009 - July 2010
and June 2011 - July 2011
Lansing Community College
Lansing, MI 48933
Concentration: Hotel-Lodging/Food Management
GPA: 3.63
August 2008 – May 2009
University of Michigan
Ann Arbor, MI 48109
Concentration: No Preference/Gen. Ed.
GPA: 3.364

Work Experience
December 2010 – October 2011
Lexington Hotel
925 South Creyts Road
Lansing, MI 48917
(517) 391-1311
Job Title: Banquet Server
Supervisor: Robin Babcock, J.R. Ward and Crystal Parrot
Involved in set-up, tear-down and meal service of various events
throughout the hotel.
Events ranged from 10 to 500 guests and included weddings, birthday,
anniversary, and retirement, parties, corporate meetings, sports teams,
church groups, and conferences.
Worked events both in a group and individually.
Trained new banquet staff members.
November 2010 – December 2010
MSU Residential and Hospitality Services
1 Birch Road, Michigan State University
East Lansing, MI 48824
(517) 353-2005
Job Title: Concessions Day Crew Member and Event Crew Member
Supervisor: Jaci Lange
As an Event Crew Member, worked in concession stands for various
sporting and other events on campus.
Day Crew work involved inventory, stock, and general cleaning.
November 2009 – August 2010
Office Max
5503 West Saginaw Highway
Lansing, MI 48917
(517) 323-9935
Job Title: Cashier and Basic Sales Associate
Supervisor: Ryan Koenig
Sales experience related to office supplies and electronics such as
computers, printers, and digital cameras.
Trained new employees.
Given responsibilities such as setting up store layouts and cross-training
in the copy center.
July 2007 – August 2008
T.J. Maxx
5412 West Saginaw Highway
Lansing, MI 48917
(517) 703-0367
Job Title: Sales Associate and Jewelry Specialist
Supervisor: Tony Lister
Promoted from basic sales associate/cashier to jewelry specialist.
Gained knowledge of high-value gems and jewelry items.
In charge of keeping high-value jewelry items under lock and key and
assisting customers as needed.

2011 Serv Safe Certification (94% score) at Michigan State University
2011 Completed TIPS training course at Lansing Lexington Hotel
2011 Certificate of Completion of Mixology Course Lansing Community College
2009 Certificate of Completion of Wedding Planning Program Lansing
Community College

2011 – present Meeting Professionals International Michigan Chapter Member
2011 – present Hospitality Association Michigan State University
2008 - 2009 Residence Hall Council University of Michigan
2007 – 2008 National Honor Society Waverly High School
2006 – 2008 Sociéte Honoraire de Français (President) Waverly High School

Volunteer Work
2007 - 2009 Capital Area Humane Society (Lansing)
2007 - 2009 Wildsides Animal Rehabilitation Clinic (Eaton Rapids)

2011 Michigan State College of Hospitality Business Dean’s List
2010 Lansing Community College Dean's List
2009 Sigma Alpha Lambda National Leadership and Honors Organization
2008 Valedictorian of High School Graduating Class Waverly High School


Computer Skills: Microsoft Office (Word, PowerPoint, Excel, Outlook)
Adobe InDesign
Databases and Data Entry, Microsoft Access
Adobe Photoshop
Typing: approximately 85 words per minute

Industry Skills: Customer Service (approximately 5 years experience)
Hospitality Business (both academic and knowledge through employment)
Cash Sales (handled cash, completed daily transactions, balanced
Event Planning (worked in banquets department, took course in wedding
planning, coordinated events for several high school and college

General Skills: Delegating Tasks and Managing Groups
Training Employees
Responding to Customer Inquiries and Complaints
Organizing, Scheduling, and Budgeting
Highly Self-Motivated
Skills (2) Rating
Word Processing
Event Planning