• Approach problem solving in a highly creative and intuitive manner.
• Prioritize – Establish schedules, meet deadlines, and coordinate distinct tasks
• Exceptional communication and customer service skills
• Establish rapport with people from diverse backgrounds
• Adapt easily to new organizational environments.
Carroll Institute: Sioux Falls, South Dakota (Sept 2009 – Feb 2010)
Receptionist: Temp to hire
Carroll Institute is a Drug and Alcohol Counseling Service. Duties included; typing state info into the South Dakota Stars system, Filing, Faxing, and Documenting UA’s, setting appointments for clients and answering phones.
Capital Card: Sioux Falls, South Dakota (Feb 2009 – Aug 2009)
Collector: Temp to hire
Make out-bound and In-bound calls to cardholders whose accounts were delinquent.
Citi Bank: Sioux Falls, South Dakota (Sept 2008 – Feb 2009)
Mailroom Security: Temp to hire
Organize, sort and open incoming daily mail. Prepare security mail for processing
Full-time college student: Sioux Falls, South Dakota (May 2005-Aug 2008)
Mount Olivet Rolling Acres: Victoria, Minnesota (Sept.2003 – Jan. 2005)
I worked with four mentally handicapped gentlemen in a “homelike” atmosphere.
Duties include, but not limited to; mental and emotional well being of daily needs of residents.
Park Center Mental Health: Fort Wayne, Indiana (Sept.2001 – May 2002)
Eagle Employment Specialist:
I worked with handicapped individuals to gain employment within their community.
I met with and encouraged business owners, management and companies to utilize the handicapped population.
I worked under the directions of the Indiana Department of Rehabilitation regulations.
YAATC Mental Health: Yankton South Dakota (Sept.2000 – May 2001)
(AOS) Awake Overnight Supervisor:
Complete care and supervision of (11) mentally handicapped individuals in a home-like atmosphere
Yankton Sioux Tribe Reservation: Marty, South Dakota (Feb 1996 – May 1999)
Child Abuse Investigator / Social Service Worker:
Worked with all aspects of government Law; BIA (Bureau of Indian Affairs) Officers, FBI (Federal Bureau of Investigation) Agents, County Sheriff Department and local Police Officers I appeared on behalf of clients in Federal, State and Tribal Courts system to ensure safety and well-being of all Native American children.
May 2007 Concordia University of St Paul St. Paul, MN
Master’s of Art’s College of Bus/Org Leadership
• GPA of 3.43
May - 1996 Dakota Wesleyan University Mitchell, SD
Bachelor’s Degree in Human Services with minor in Art
• Graduated with a total of 473.60 credits towards this degree
• GPA of 3.335
Aug - 1994 Wheeling Jesuit University Parkersburg, WV
General Undergraduate Studies
• Grant writing
• Career Assessment and Dynamics of Organizational Behavior
May - 1986 Dakota Wesleyan University Mitchell, SD
Associates Degree in Psychology and Art
• GPA of 3.48
• Earned Dean’s List 3 times
Microsoft Word Windows and all PC-based systems
General Office skills: Copiers, Typing, Fax machines, Receptionist
12-10-1999 US Department of Justice for CSOM, Center for *** Offender Management
03-26-1999 Certificate: ****** and Physical Child Abuse Investigator
08-17-1998 Certificate: Training by US Department of Justice on Family Violence
03-21-1997 Certificate: Social Service Worker for the State of South Dakota
11-14-1996 TANAF Reform for Indian Reservations