Yuridia Stoffa

Freelance Writer & Salesperson

Location:Jacksonville, North Carolina, United States
2 Skills

Professional and personable driven individual with a long record of profitable small business management and/or ownership as well as corporate employment. Technologically proficient – have completed courses in most Microsoft Applications and regularly use all Microsoft Applications. Talented at calming angry customers and acquiring and maintaining customers loyal to company. Accustomed to handling sensitive, confidential records. Demonstrated history of meeting and exceeding company objectives, maintaining order and providing excellent customer service with or without supervision.

? Management
? Report Preparation
? Written Correspondence
? General Office Skills ? Computer Savvy
? Customer Service
? Scheduling
? Marketing & Sales ? Insurance Billing
? Accounting
? Bookkeeping
? Telecommunications
? Inventory
1)Precision Response Corporation (PRC)/ Alorica • Jacksonville, NC 19382 • May 2011 to January 2012
Call Center – Provides over-the-phone customer management, sales and marketing for major companies
DirecTV Residential Sales
? Received inbound calls from possible customers
? Performed Credit Checks to evaluate eligibility of potential customers
? Sold two year agreements of DirecTV television service to prospective customers
? Worked well both individually and as part of a team to execute company objectives
2)Youth Challenge • Newport News, VA 28540• June 2007-October 2008
Women’s Drug Rehab – Domestic missionary program for drug addicts
Director’s Administrative Assistant
? Work all shifts and duties as needed on a twenty-four hour schedule
? On call a twenty-four hours per day and seven days per week
? One of two- three total supervisors of twelve to fourteen women in program
? Solely responsible for bookkeeping
? Solely responsible for sorting through and selecting the right prospects out of hundreds of applicants to the program, then presenting results to director
? Solely responsible for going to court to plead the case of several applicants who were on the verge of being jailed or were already in jail
o often involved corresponding in writing, on phone and in person with lawyers and judges
? Worked well both individually and as part of a team to ensure program was followed by women accurately

3)El Portal • West Chester, PA 19382• May 2006-May 2007
Mexican Restaurant – Prepared and served lunch and dinner in busy main drag of downtown West Chester
? Operated and managed restaurant kitchen and serving area
? Managed all shifts: lunch, dinner, and late night
? Coordinated, supervised, and assisted all restaurant staff and customer needs
? Responsible for office work, opening, closing, employee scheduling, inventory, marketing, bookkeeping, payroll, hiring, firing, management and overall daily flow and performance of restaurant
? Executed original menu then revised and executed larger and improved menu
4)Main Line Models • King of Prussia, PA 19382• August 2000-January 2001
Modeling Agency – Recruits models, trains models and acquires jobs for them
? trained for television, runway, photo, and radio
? Maintained disciplined diet, figure and appearance so as to sell products or companies
? Model for makeup artist training
? Photo-shoot model
? Runway model
5)Blanco Professional Services • West Chester, PA 19382• July 2000-June 2007
Cleaning Company – Commercial and residential carpet, floor, window and general cleaning services
Cleaning Personnel
? Dusted, vacuumed, and polished hundreds of offices in a four hour time period
? Maintained the cleanliness of office bathrooms and kitchens meticulously
? Worked seven days a week
Owner Assistant/Manager
? In charge of all scheduling of employees and accounts billing, bookkeeping, and written correspondence
? Responsible for obtaining and viewing potential new accounts
? Supervised multiple cleaning crews
? On call a twenty-four hours per day and seven days per week
Administrative and Clinical Medical Assistant, Katherine Gibbs, Norristown, PA
Skills (2) Rating