Jodie Humphries

Freelance Editor & Proofreader

1260
Location:Sydney, New South Wales, Australia
Profile:https://www.freelanced.com/jodiehumphries91833
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3.0
2 Skills
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EDUCATION
Lifestyle Learning Direct, Studying by Distance Education
Professional Editing & Proofreading
Currently Completing

University of Technology Sydney, Sydney, NSW
Graduate Certificate of Editing and Publishing
August 2009 – June 2010

Southern Cross University, Lismore, NSW
Bachelor of Media – Majors in Journalism & Screen, Minor in Creative Writing
2004 - 2006

PROFESSIONAL EXPERIENCE

National Australia Bank, Rhodes, NSW
Direct Service Advisor
December 2011 – Present
Responsibilities:
Monitoring and maintaining the needs of personal customers in the financial sector
Collecting and updating personal information for personal banking customers
Liaising with other departments within the company in order to expedite customer needs and
requests
Implementing security procedures in order to protect the privacy of customers financial and
personal information

Barkins Online, Homebush, NSW
Full Time Retail Assistant
October 2009 – December 2011
Responsibilities:
Online management
Weekly reporting
Customer service – answering enquiries via email and phone, register operations and EFTPOS
systems
Processing, packing, posting and filing customer orders
Inventory management
Visual merchandising and promotions
Security procedures
Shift supervisor – managing a small team of staff, opening and closing the store

Media Monitors, NSW
Independently Contracted Media Coder
August 2007 – March 2009
Responsibilities:
Media analysis
Recognise and extract specific information from source material to create reports for clients
Meet tight deadlines and focus on the task at hand
Skills (2) Rating
Editing
Proofreading