Alysha Strickland

Freelance Drawer & Writer

Location:Tampa, Florida, United States
2 Skills
Alysha Strickland

3450 Palencia Drive Apt. 514
Tampa, Florida 33618
Cell: (850) 556-7084

Professional Overview
Committed and motivated Administrative Assistant with exceptional customer-relations and decision-making skills, strong work ethic, professional demeanor and independent.

Tallahassee Community College, Tallahassee, FL (2010)

Knowledge, Skills, and Abilities
? Proficient in Microsoft Office, Excel, Word, PowerPoint, Adobe Acrobat
? Operating knowledge with the following office equipment: printers, computers, fax machines, copiers, scanners, type writers, calculators, date stamps, and switchboard / multi-line phone
? Knowledge of web-based correspondence tracking system

Employment History
Florida Department of Community Affairs
Administrative Secretary
2008 - 2011
? Provide staff support for the Office of the Secretary
? Answer, screen, and route calls accordingly
? Greet, direct, and provide information regarding agency services, staff, and meetings for visitors
? Prepare and deliver mail to Secretary’s Office
? Log mail in correspondence tracking system and coordinate with staff for processing / filing as response is finalized
? Maintain database for information on cities, counties, and officials in State of Florida
? Prepare and draft response letters to Governor’s Office
? Liaison for the departments training center equipment
? Perform other job related duties as assigned including emergency response activities

Florida Department of Revenue
Staff Assistant
? Answer, screen, and route calls accordingly using multi-line phone
? Greeted and assisted taxpayers with various tax questions and forms
? Received, checked for proper information, stamped, and wrote receipts for tax payments
? Sorted and batched all incoming mail received from service centers
? Prepared mail for imaging
? Researched client initiation forms for account numbers using SAP and mainframe
? Created and maintained spreadsheets for reports, invoices, and office supplies
? Labeled, scheduled, and tracked packages for express pick-up
? Scheduled meetings through e-mail database and helped prepare for administrative meetings
? Reviewed, analyzed, created, and made corrections on correspondence and employee documents

Awards & Honors
Teamwork Award – August 17, 2008
Skills (2) Rating