SUMMARY OF QUALIFICATIONS
• A highly organized and detail-oriented individual with several years experience providing thorough analysis and testing of policies and procedures.
• Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolve concerns and improve efficiency
• An independent and self-motivated professional with excellent research and writing skills; able to grow positive lasting relationships with clients and colleagues at all organizational levels
• Computer Skills include: MS Word, Excel, Access, PowerPoint, Visio, Visual Basic, ClearQuest, Adobe Lifecycle Designer, Nice Monitoring Systems, Structured Query Language (SQL), Unicenter, and HP Quality Center