Donna Guillemette

Freelance Article Writer & Business Plan Writer

Location:United States
2 Skills
371 B Kennard Road
Manchester, NH 03104
Donna L. Guillemette RN MS
Objective To utilize my strong organizational, administrative, communication and networking skills in a challenging and cohesive environment.
Experience Present-C.R.E.A.T.E. (Center for Expressive Arts, Therapy & Education).

Master’s level clinician managing client caseload.
2003-present- Elliot Health Systems/Manchester, NH
Manager of Adult Day Program
• Manage and coordinate daily operations of multi-site Adult Day Program.
• Fiscal Management.
• Department Safety Officer
• Network with community resources for continuum of care.
• Case Management.
1999-December 2003- Elliot Health Systems (formerly Optima Health) Manchester, NH
Director of Health Services/Administrator
• Manage and coordinate daily operations of SRC/ICF/Independent Community, including budgeting and financial management.
• Network with community resources for program development.
• Manage and coordinate Wellness Program for Independent Community.
• Case Management
1998–1999 Optima Health Manchester, NH
Nurse Case Manager
? Managed daily census of med/surg, cardiac/ICU patient units.
? Coordinate discharge planning.
? Patient/family education, resource referrals.
? Utilization review, provider education, data collection and extensive networking.
1993–1998 Blue Cross Blue Shield Manchester, NH
Onsite Facility Case Manager
? Managed services and quality of care to hospitalized members.
? Coordinate discharge planning.
? Provider/member education.
? Data collection, chart review, trending & tracking.
? Utilization review/networking.
? Physician practice/ panel financial management.
1990–1993 IHS Manchester Manchester, NH
Director of Nursing Services
? Scheduling, staff development and staffing.
? Infection control, policies & procedures.
? Marketing, financial management, budgeting, supplies & inventory.
? JCAHO accreditation (developed all policies company wide).
? Utilization review.
1988–1990 McKerley’s Healthcare Center Bedford NH
Director of Nursing Services
? Scheduling, staffing & staff development
? Infection control, marketing, financial management, budgeting, supplies & inventory.

Education 1978–1980 NH Technical Institute Concord, NH
Associate Degree in Nursing

1994-1998 University of New Hampshire/CLL
BS in Behavioral Science
Graduated *** Laude

1999-2000 Notre Dame College Manchester, NH
Graduate Program in Counseling (completed 4 classes).

2002-2005 Southern NH University Manchester, NH
MS in Community Mental Health Counseling

2005-2008 New England College Manchester, NH
MS in Healthcare Administration.

Professional Affiliations ? New Hampshire Association for Residential Care Homes (NHARCH): Voting Board Member (through 2004).
? New Hampshire Adult Day Services Association: Member @ large; Vice President and currently President.
? NH Disaster Behavioral Health Response Team (DBHRT): Team Member responding to multi-level emergencies throughout NH. CISM certification 2008.
? MRC: Manchester Medical Reserve Corp-Executive Committee Member-Responds to multi-level emergencies/events throughout Greater Manchester area.
? Served on the Elliot Hospital Ethics Committee for 2 years.
? YWCA Women’s Crisis Center trained advocate. Staff crisis line, hospital accompaniment, client support.