Prakash has over 22 years of IT experience including a heavy focus on Business Analysis (with Business Intelligence), Project Management in several sectors including manufacturing, financial services, logistics, public sector, academic and R&D. Prakash also has other complementary skills such as TOGAF based Enterprise Architecture as well business analysis and project methodologies. Prakash has performed business analysis and implementations for solutions such as data warehousing, BI, supply chain, ERP, asset/product (track & trace) management, & several other business processes. As Senior Business Analyst, Prakash was able to a manufacturing company more than $400K by streamlining their ERP & BI systems. This included evaluating, selecting BI vendors in the BI magic quadrant for upgrading the BI infrastructure.
As a Business Analyst,
Prakash has held and facilitated workshops at both the executive and line levels
Performed in-depth requirements gathering using workshops, surveys, one-on-one interviews etc.
Delivered requirements in the form of Process flow maps including using Swim Lane representation, flow charts, DFD, Functional specifications, Traceability matrix, Standard Operating Procedure (SOP)
UML: Use Cases, Sequence diagrams, state charts, activity diagrams, ERM
Able to develop mature executive and line personnel level relationships as a trusted advisor.
Experience in Business Analysis
Prakash gathered the business requirements for WAMU (bank), Sensitel, Sensitel clients, Golden Boy Foods, BC Hydro, Z&A Consulting,USA, Infodesk and Infotrack
For these requirements, Prakash delivered his requirements using Visio, Word, Excel etc.,
Sensitel, Inc., (California) Jun ‘07 – Present
Management Consultant (Senior Business Analyst, Architect, Project Manager)
Leading role business analysis in all customer engagements producing deliverable of complexity and detail.
Produced process models, gap analysis, sensor technology feasibility studies for a major food processing company to keep its non-edible corn (for Ethanol) supply chain (seed to plant) isolated from other edible ones
In all consulting and development engagements with Sensitel, use SOA, MSP based solutions architecture
In a recent case, a highly customized supply chain tracking solution for a large Semiconductor manufacturer in California was implemented that demanded close attention to all layers of Enterprise Architecture, especially in ensuring the messaging between handheld scanners & the backend server work seamlessly, efficiently and all the time given the demanding performance metrics of the SLA.
Currently, continues to be principal architect of Senistel flagship supply chain visibility solution framework TrackAware & strive to apply core principles and best practices of Enterprise Architecture.
Analyse/Evaluate/Recommend supply chain solutions leveraging RFID, event track & trace analytics
Develop/execute implementation road maps to automate/optimize business processes (e.g. asset tracking)
Engaged in regular customer interaction in management, architecture & process consulting roles successfully executing high level business analysis assignments involving modelling, documentation, feasibility & recommendations for sensor based track & trace, pedigree maintenance / visibility
BC Hydro, Vancouver, Canada Dec ‘10 – Apr ‘10
Senior Business Analyst
BC Hydro, a large progressive utility operates an extensive GHG emissions reduction & energy conservation program (LBE – Lead By Example) with clear goals (20%) with 2005 as the baseline factoring in weather data.
Made significant contributions to regular publishing of KPIs, analytics, Govt. regulatory reporting
Documented the business process of GHG analytics function, identified gaps, recommendations and also the scope for refining existing process and infrastructure greater efficiency and effectiveness. Developed SOP
Enabled marshaling of data from various enterprise & external sources (meter, weather, fiscal etc.), profiling, cleaning & quality checks of complex data sets into a proprietary energy mgt. software platform for analytics
Goldenboy Foods LP Nov ’08 – Mar ‘09
Senior Business Analyst
Documented all the 4 domains of EA, business process and applications repository, required integration, hardware & software infrastructure needed for optimally performing scalable Enterprise Architecture & infrastructure. Developed SOPs for some of the business processes in manufacturing, IT, logistics, accounting
Analysed & documented corporate requirements for enterprise information, analytics, MIS, EAI as a business case & recommended solution architecture and a roadmap. Produced process maps, ERM, use cases etc.
Developed a robust implementation road map streamlining & upgrading of IT and BI infrastructure as new executive management coming from a large corporate background demanded, mandated improvements across the board since GB had a fragmented, semi-automated business process & transaction mgmt. environment (cantered around an ERP with less than optimal management of 9 geographically spread out production plants & warehouses).
Provided technical / business user support including ERP, EDI, Data Center & other enterprise systems.
Identified critical gaps in business processes, enhanced & reengineered existing analytics platform to meet increased & more complex information needs of executive management.
Saved over $500K by streamlining IT infrastructure, BI tools and services investment.
Washington Mutual Bank (California) Oct ‘05 – May ‘07
Senior Business Analyst
As a senior Business Analyst, performed in depth analysis for both operational & strategic purposes encompassing in-house call centers (customer service, collections) and 3rd party agency management (portfolio assignment based on agency rankings, progress monitoring, withdrawal, reassignments etc.).
Analyzed & documented all the 4 major domains of enterprise architecture (business, Information, technology & applications), business processes, business rules, gap analysis of Card services division in Direct Collections, Collections Agency & Debt management business units.
Produced SOP for some business processes and also refined or optimized some under the corporate Operational Excellence (OPEX) program
Reengineered a data-warehouse BI / Analytics application for Collections Agency Management by identifying critical gaps in business process and information needs
Enhanced Analytics included score cards, What If tools, KPIs included PIF, SIF, NSF, Agency Mgt, RFD, Fee Waivers, late payments etc.
Gathered, analyzed & defined business requirements for various data warehouse initiatives & presented as division/department level EAI roadmap
Acted as business group’s single point of contact for corporate initiatives in Business Continuity Plans, Records Mgmt. (retention, compliance), GRC, ITIL, and CM.
Infotrack, Singapore, India Infodesk (N. America) Dec ’00 – Jul ‘05
Project Manager, Business Analyst/Architect, Business Development
Gathered business requirements for unique client business solutions ( e.g. fleet tracking or Taxi dispatching using GPS and GSI), produced artifacts including BRD, process maps, ERM, data models, DFDs, functional specs and also acted as the primary interface/liaison between business and IT enabling solution development
As head of N. American business unit developed key business / customer partner relationships and contributed to new client acquisition in addition general management tasks of running a subsidiary
Held responsibility for implementation of GPS, GIS based vehicle/fleet tracking, business geographics, BI based solutions for supply chain, logistics & business specific enterprise apps. (e.g. Taxi cos).
Managed remote/off-shore client project delivery as key onshore / onsite liaison interface.
Eurolink Systems and Eurolink Software (California) Sep ‘96 - Oct ‘99
Head of Business Operations and Program/Project Manager
Complete responsibility for managing 50+ professional IT staff, IT consulting business, off-shore projects execution & customer acquisition. Made the US operations profitable by increasing revenue from $ 0.5 Mill to $3.0 Million annually.
Roles & Responsibilities included General Management (operating US subsidiary), new business development, deliver professional & project services to clients, develop new lines of business initiatives
Defined & implemented business processes for all of the standard business functions/process including HR, payroll, benefits, employee on-boarding, client order contracting. Developed, implemented SOP and other business documents including forms, contracts, agreements templates etc.
Entex Information Services, Massachusetts, (New York) May ‘95 – Aug ‘96
EDI Project Manager/Leader
Primary role in implementing mission critical EDI transactions 810, 832, 855 etc. with HP, IBM, Ingram Micro, Microsoft, Fidelity, Bank of Boston and many other major clients and suppliers
Project management role for developing & executing a project plan for EDI integration with TOLAS ERP
Led a team of 3 EDI professional staff to drive the project with direct sponsorship at the CEO level
Digital Equipment Corp. Apr ‘92 – Apr ’95
Software Consultant / Project Manager
As a software consultant:
Led a team of 3 to design, implement and support 2 separate implementations of a first-of-a-kind Data warehousing & BI system with more than 50 published products (reports, data mining, analytics.
The BI initiative was unique at that time lacking easy to use feature rich tools available today,
As a Project Manager and Systems Analyst:
Program / project management (feasibility, ROI studies, solution recommendation)
High level and detailed study of business requirements, procurement, configuration, provisioning of resources (H/w, S/w) to architect,
Built & implemented an Automated Licensing system(LMS) for Caribbean and South American Operation
Computer Systems Division, HMT Ltd. (India) Jul ‘87 - Mar ‘92
Systems Manager, Project Leader, Systems/ Programmer Analyst
Designed, developed & implemented ERP, Payroll, Finance, Accounting (TMS ERP) on Unisys mainframes.
Managed a Data Center of (2 UNISYS large mainframe, a network of VAX/VMS, UNIX boxes & PCs serving a few hundred business and technical/engineering users.
Roles & Responsibilities included managing the data center (operations, maintenance, user training, support, troubleshooting, resolution of H/w & S/w issues, system performance, capacity planning and disaster management, business continuity and records management program, remote data recovery. System/Tools programming using Algol, COMS
Software Company (Camsoft India), 1986 - 1991
Founder and Managing Partner
Successfully executed multiple projects for National Council for Applied Economic Research, Planning Commission, Government Of India, INDEX Computing (ANZ Bank)., Coramandel Software, Oriental Software, and Integra Systems.
Designed, developed a software product for market research analysis providing many types of Tabulation, Statistical Analysis (complex pivot tables/charts, Standard deviation, Qi Square).
Indian Institute of Management (IIM), (India) Apr ‘84 - Apr ‘87
Systems Analyst/Research Assistant
Worked with professors to designed and developed specialized software for the analysis of traffic patterns, customized/localized algorithms for efficient transportation fleet and Facilities management
National Informatics Centre (NIC), Govt. Of India Nov ‘82 - Apr ‘84
Developed Federal Government applications, operated mainframes and other special hardware.
Indian Institute of Science (IISc), Bangalore, India Jan ‘82 - Oct ‘82
Trainee Programmer, Computer Center
OS : Unix, S, MCP, DOS, MS-Windows
Databases: Oracle (8, 9, 10) , SQL Server 2000, 2005, 2008, Access, Rdb, Focus, DMSII, Excel, Foxpro, Oracle APEX
ERP : TMS, TOLAS, QAD, SAP and other proprietary platforms
ETL Tools: SQL Server Integration Services(DTS), Informatica, Sybase, Hyperion Essbase 7.*
BI Tools: Business Objects XI, Crystal Reports, SQL Reporting and Analysis services (SSRS, SSAS), Pentaho
Languages: ASP 3.0 .NET, ASP.net, VB.Net, C#, VB, VBA, VB Script, Web/XML services, HTML, XML, CSS, CMS,
Visual Studio, Visual Interdev, Java Script, Algol,Cobol, Clipper, Basic, Fortran, Pascal, Visual Basic
Design Tools/Methodologies: MS-Visio, ERWin 4.x, MS-Project, SOA, SaaS, Sharepoint 2007, Rational Rose, UML, PMBOK,BABOK, Software/Tools: Project, Excel, PowerPoint, DCL, ACMS, DECforms, DTR, WFL, ERGO, SDF, CANDE,COMS, ADDS,REPORTERII,DMinterpreter, Gentran - EDI (X12,810, 832,855,856),
Legal Status: Canadian Citizen